Forum Discussion

aravikum's avatar
aravikum
Contributor
7 years ago

Changing Role in participants section sets the status of the participant Active to Approved

Hi Team,   If a participant's role has been changed from "Reviewer" to "Observer" when the status is in Approved state, the Approved is rolled back to Active without clicking on the "Done Editing" ...
AlexeyKryuchkov's avatar
AlexeyKryuchkov
SmartBear Alumni (Retired)

Hi,

 

We've discussed this issue with your colleague within support case 00262200. Please let me know if you need more information.

aravikum's avatar
aravikum
Contributor
7 years ago

Hi Alexey,

 

Thanks for reminding regarding the case we created. But, the same user is asking like the changes to the status of the participant should be done only when the changes are saved by clicking on the "Done Editing" button and not  as soon as the role changed.

 

Could you please comment on this. so that we can suggest the user as well.

 

Thanks and Regards,

Avinash

  • AlexeyKryuchkov's avatar
    AlexeyKryuchkov
    SmartBear Alumni (Retired)
    7 years ago

    May I ask you to reopen the support ticket so that we could continue the discussion there?

    • aravikum's avatar
      aravikum
      Contributor
      7 years ago

      Hi Alexey,

       

      I have reopened the case. Please update us on this in the case management portal.

       

       

      Thanks and Regards,

      Avinash

      • AlexeyKryuchkov's avatar
        AlexeyKryuchkov
        SmartBear Alumni (Retired)
        7 years ago

        Thanks! I see that the case has been reopened.