Where do I report a bug that is messing up Zephyr?
Yeah, this was a difficult topic to phrase. I'm not looking for how to create a bug in the programme. I'm looking for a way to tell the makers of Zephyr that there's a bug in their programme. This was a virtually impossible thing to find just by googling, as you can imagine.😂 I'll attach two screenshots, of the first and second problem. As you can see in "zephyr bug.jpg", "Learn more" is covering Traceability Matrix, which is not click-able. The menu also got stuck so I couldn't scroll down to Integrations etc. The menu unlocked itself after I refreshed the page a couple of times and it became scrollable again, but while "Learn more" got positioned marginally better, the overall text got even more messed up (zephyr bug2.jpg). Still can't click Traceability. Am I not supposed to be able to click Traceability Matrix? Even if that's the case, it shouldn't get overlapped by "Learn more". None of this should overlap this way. I'll attach a screenshot of the second problem, too.
Zephyr Squad REST API rate limits an how can I increese it
Hello, The Zephyr Squad REST API documentation says that the rate limits are: https://support.smartbear.com/zephyr-squad-cloud/docs/api/index.html Rate limits 1,000 requests per hour. 24,000 requests per day. but my doubt is if that limits are for account/user or organization, and how can i increese that limits.
Zephyr Test execution reindex failed:errorType":"ERROR","clientMessage":"We encountered some problem
Hi All, We recently came across this problem post successful migration from Jira server to Jira cloud with Zephyr App data. While following documentation for app data migration there is one step mentioned that you need to clear server cache from Zephyr configuration and perform Metadata reindex and Execution reindex. Metadata reindex works fine for migrated project while Execution Execution failing with below error: errorType":"ERROR","clientMessage":"We encountered some problems during processing this request. Please try again!","errorCode":111}" We have spent hours to figure out the issue and finally after comparing the project already exists which we can successful Execution reindex, cross verified the permission schemes for both project and identified the differences missing the addon role in migrated project, just add the role to permissions Administer project ,edit issues, browse permissions and solved the problem. Hope this will help those who struggle on last step during migration journey from server to cloud! If you still face issues let me know will try to help!
