Forum Discussion

vinodjaju's avatar
vinodjaju
Occasional Contributor
4 years ago
Solved

mobile app shows failed hardening security check up on doing action using test complete

Not able to install mobile app using test complete ... IN our mobile application we need to fill form and submit order...when we fill form and submit form using test complete  app getting error "fa...
  • sonya_m's avatar
    sonya_m
    4 years ago

    Hi vinodjaju, I see that you received a reply from our support engineers, let me copy it here:

     

    >>

    It seems that the cause of the issue is that your Android app uses some certificate which is required for the login process. When this Android app is being instrumented, the debug certificate overwrites yours.

    Thus, you can solve the issue in the following ways:
    1. You need to specify the developer certificate at the signing step in the Android Instrumentation wizard.
    2. Build your Android app in IDE:
    https://support.smartbear.com/testcomplete/docs/app-testing/mobile/android/preparing/instrumenting-apps/ide/android-studio.html

     

    Those certificates should be from your Android app and they should be generated by the developers of that app in Android Studio.

    <<