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Windows 10 - Critical Error - Start Menu and Cortana aren't working

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jorgesimoes1983
Regular Contributor

Windows 10 - Critical Error - Start Menu and Cortana aren't working

I installed WIN10 yesterday, and last version of TestComplete, everything seems to work fine, although after running my Project Suite, got the error below:

 

"Windows 10 - Critical Error - Start Menu and Cortana aren't working. We'll try to fix it the next time you sign in"

 

Has anyone experienced this issue? Solutions?

LinkedIn πŸ˜„ "A SQL query walks into a bar and sees two tables. Walks up to them and says 'Can I join you?'"
7 REPLIES 7
cunderw
Community Hero

Sounds likely that it's an error with your upgrade and Win10 not TC. 

 

http://www.tenforums.com/general-discussion/8823-critical-error-start-menu-cortana-arent-working-wll...


Thanks,
Carson

Click the Accept as Solution button if my answer has helped

Yes it's clearly a windows issue.

 

It hasn't happened again yet, although I was wandering if anyone had any issues of this kind πŸ™‚

LinkedIn πŸ˜„ "A SQL query walks into a bar and sees two tables. Walks up to them and says 'Can I join you?'"

The problem, happened again... but I solved it like this (at least until Microsoft solves the problem...)

 

I move the window down, so the tests can run as expected.

 

Maybe it helps someone

 

/**
* Moves 'Critical error' window down<br>
* @method erroCriticalErrorWin10()
*/
function erroCriticalErrorWin10(){
var propriedade = new Array("WndClass", "Name");
var valor = new Array("Shell_Dialog", 'Window("Shell_Dialog", "Critical Error", 1)');
var limite = 0;

objCriticalError = Sys.Process("explorer").Find(propriedade, valor, 20, true);
if(objCriticalError.Exists){
Log.Message(objCriticalError.Name);
objCriticalError.Position(0,1020,0,0);
}
}

LinkedIn πŸ˜„ "A SQL query walks into a bar and sees two tables. Walks up to them and says 'Can I join you?'"

There's a huge thread on this subject at Microsoft Community forums. I solved the problem by installing "Classic Shell"

 

http://answers.microsoft.com/thread/5256ebee-2c77-4003-87be-1597ab10cb4d

 

Another solution is using Media Creation Tool as described in the above thread.

LinkedIn πŸ˜„ "A SQL query walks into a bar and sees two tables. Walks up to them and says 'Can I join you?'"
monafkhan
New Member

Last week I got critical error start menu and cortana are not working. I don't know the solution but after browsing I able to get rid of this issue. I uninstall the antivirus and check but issue still same. Then i fix this error via PowerShell. Write "PowerShell" on the Run application then right click on PowerShell and Run as administrator. Now you will see a list of running apps and Right click on PowerShell and choose Open File Location. Find the powershell un as administrator to open powershell in administrator mode. At the end past " Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register β€œ$($_.InstallLocation)\AppXManifest.xml”} " on Command prompt and Enter and wait few minutes untill command finish. Now your Cortana and Start Menu are now working.

EmmaNolan289Pc
New Member

The following process will require you to edit the Windows registry! If you right-click on the "Start" button (bottom left keyboard) and the menu comes up: click on the "run" command. If you right-click on the "Start" button (bottom left keyboard) and the menu DOES NOT come up, do the following: A. Bring up the task manager (ctrl+alt+delete) B. Click on "File" (top left keyboard) then click on "Run New Task"

 

1- Type "regedit" into the box labeled "Open" and click "OK". (for either of the above scenarios)

2- Go to path [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WpnUserService].

3- Double-click on "Start" on the right side of the screen.

4- Change the value data to "4" with "Base" set to "Hexadecimal" then "OK".

5- Reboot. Note backup first your current registry before doing a modification.

 

Check other methods here. https://www.errorsolutions.tech/error/windows-10-start-menu-critical-error/

ClaireTaylor641
New Member

Create new user account Local Admin to fix this error
check for solutions here
https://www.errorsolutions.tech/error/critical-error-start-menu/

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