Windows 10 - Critical Error - Start Menu and Cortana aren't working

[jorgesimoes1983]

I installed WIN10 yesterday, and last version of TestComplete, everything seems to work fine, although after running my Project Suite, got the error below:

"Windows 10 - Critical Error - Start Menu and Cortana aren't working. We'll try to fix it the next time you sign in"

Has anyone experienced this issue? Solutions?

[cunderw]

Sounds likely that it's an error with your upgrade and Win10 not TC. 

http://www.tenforums.com/general-discussion/8823-critical-error-start-menu-cortana-arent-working-wll...

[jorgesimoes1983]

Yes it's clearly a windows issue.

It hasn't happened again yet, although I was wandering if anyone had any issues of this kind 🙂

[jorgesimoes1983 · Accepted solution]

The problem, happened again... but I solved it like this (at least until Microsoft solves the problem...)

I move the window down, so the tests can run as expected.

Maybe it helps someone

/**
* Moves 'Critical error' window down<br>
* @method erroCriticalErrorWin10()
*/
function erroCriticalErrorWin10(){
var propriedade = new Array("WndClass", "Name");
var valor = new Array("Shell_Dialog", 'Window("Shell_Dialog", "Critical Error", 1)');
var limite = 0;

objCriticalError = Sys.Process("explorer").Find(propriedade, valor, 20, true);
if(objCriticalError.Exists){
Log.Message(objCriticalError.Name);
objCriticalError.Position(0,1020,0,0);
}
}

[jorgesimoes1983 · Accepted solution]

There's a huge thread on this subject at Microsoft Community forums. I solved the problem by installing "Classic Shell"

http://answers.microsoft.com/thread/5256ebee-2c77-4003-87be-1597ab10cb4d

Another solution is using Media Creation Tool as described in the above thread.

[monafkhan]

Last week I got critical error start menu and cortana are not working. I don't know the solution but after browsing I able to get rid of this issue. I uninstall the antivirus and check but issue still same. Then i fix this error via PowerShell. Write "PowerShell" on the Run application then right click on PowerShell and Run as administrator. Now you will see a list of running apps and Right click on PowerShell and choose Open File Location. Find the powershell un as administrator to open powershell in administrator mode. At the end past " Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”} " on Command prompt and Enter and wait few minutes untill command finish. Now your Cortana and Start Menu are now working.

[EmmaNolan289Pc]

The following process will require you to edit the Windows registry! If you right-click on the "Start" button (bottom left keyboard) and the menu comes up: click on the "run" command. If you right-click on the "Start" button (bottom left keyboard) and the menu DOES NOT come up, do the following: A. Bring up the task manager (ctrl+alt+delete) B. Click on "File" (top left keyboard) then click on "Run New Task"

1- Type "regedit" into the box labeled "Open" and click "OK". (for either of the above scenarios)

2- Go to path [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WpnUserService].

3- Double-click on "Start" on the right side of the screen.

4- Change the value data to "4" with "Base" set to "Hexadecimal" then "OK".

5- Reboot. Note backup first your current registry before doing a modification.

Check other methods here. https://www.errorsolutions.tech/error/windows-10-start-menu-critical-error/

[ClaireTaylor641]

Create new user account Local Admin to fix this error
check for solutions here
https://www.errorsolutions.tech/error/critical-error-start-menu/