WPF application not recognized as open

[jpruddick]

I've been testing a WPF application using TestComplete for a while now, with everything working well. I've recently installed TestComplete and that application on a new system, and I'd like to continue testing it there. However, on the new computer, TestComplete seems incapable of recognizing that my appliction is open. It reads the entire screen as a single object.

I've checked the settings under UI automation, and they're all in order, but the probjem persists. How can I make TestComplete realize that the application is open?

[tristaanogre]

I'd start here and see if you can find something missing somewhere.
https://support.smartbear.com/testcomplete/docs/app-testing/desktop/wpf/accessing-native-members.htm...

[jpruddick]

I can't even get as far as not being able to find specific native members- the application isn't even being recognized as open in the first place. (It doesn't even have the little "TC" icon next to its name.)

[tristaanogre]

Has the version of TestComplete changed in this new install?  What about the operating system?  The .NET version on the new system?  Lot's of variants there that could contribute.

[jpruddick]

The operating system and TestComplete version are the same. I'm not sure how to check the version of .NET.

[TanyaYatskovska · Accepted solution]

Hello @jpruddick,

Make sure that all the requirements are met on the new computer:

https://support.smartbear.com/testcomplete/docs/app-testing/desktop/wpf/requirements.html

Core WPF plugins must be installed and enabled. Plus, you need to use the TestComplete Desktop module.

Does it help?