Video Recorder does not work

[NicolaFilosa_SE]

Hi to everyone, I installed "VideoRecorder.tcx", it is in the folder "C:\Program Files (x86)\SmartBear\TestComplete 15\Bin\Extensions\ScriptExtensions". Before intalling the extension I installed VLC 3.0.18. When I start recording a test this message appears:

"The video recorder uses the recording functionality of the VLC framework. Download the recorder from the following website and install it:

https://www.videolan.org/" 

How can I procede to make this extension usable?

[Marsha_R]

In the documentation for the VideoRecorder extension, these two points are mentioned. Are you starting and stopping the recorder from inside your test?

https://support.smartbear.com/testcomplete/docs/testing-with/video-recorder.html

[NicolaFilosa_SE]

Hi Masha,

I tried starting recording, launching an application and then stopping the recording but it does not work. If I try on my personal computer it works. Could it be a configuration of the pc?

[Marsha_R]

Yes it could be. I would try running VLC on the test computer manually and see if it even works as a standalone.

[rraghvani]

I followed the instruction given on GitHub, and I'm able to record a clip of the automation. If VLC is uninstalled, then the following message is shown "Unable to start video recording. The VLC recorder is not installed.". Ensure you have VLC installed, run the build.bat file, and ensure you have appropriate permissions.

[NicolaFilosa_SE]

If I play VLC it works, this is the reason because I don't understand the problem

[NicolaFilosa_SE]

I did the same instructions on my personal pc and on the dedicated pc. In my pc it works while in the other it does not. I'm asking if there are other configurations that have to be setted

[rraghvani]

What's the difference between your PC and the other PC? Are there any differences?

[Marsha_R]

On the dedicated pc, will the test run in TestComplete without the VLC part?

[NicolaFilosa_SE]

Yes, it works correctly