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Unable to find the object Sys.Browser("firefox").

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sam_parsons
Occasional Contributor

Unable to find the object Sys.Browser("firefox").


Hi there,



So today I was working on a project in TestComplete, I stopped for a little while, and then when I came back to TestComplete I was unable to do anything in Firefox using TestComplete. Whenever I would run a script I would get the following error message:





 



Absolutely bizzare. I couldn't imagine what would possibly cause this issue. Additional Info only pointed to the help page on solving the "Unable to Find Object" error, which of course didn't help at all. I read another thread that suggested downlaoding the most recent Firefox patch. I tried this approach and replacing the dll file, but this didn't work either.



When I try doing this with Internet Explorer though, it works fine. And if I start recording a new script choosing Firefox as the browser, for some reason then it will work?



Could anybody help me out on this issue?



Thank you,



Samuel Parsons


5 REPLIES 5
HKosova
SmartBear Alumni (Retired)

Hi Samuel,



Looks like your Firefox got updated to version 31 which isn't yet supported. Keep an eye out on this page for the Firefox 31 support patch:

http://support.smartbear.com/downloads/testcomplete/firefox-patches/



By the way, it might be a good idea to disable automatic Firefox updates (see Browser Settings here) so your automations don't get broken by browser updates.

Helen Kosova
SmartBear Documentation Team Lead
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sam_parsons
Occasional Contributor

Thanks for your help. This solved the issue.



matthew_morgan
Occasional Contributor

Any idea how long until v31 will be supported?
HKosova
SmartBear Alumni (Retired)

The Firefox 31 patch is already there. Happy testing!

Helen Kosova
SmartBear Documentation Team Lead
________________________
Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
sam_parsons
Occasional Contributor

Good to hear! Thanks a lot.
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