Ask a Question

Unable to add extension to Google Chrome after version 68

Occasional Contributor

Unable to add extension to Google Chrome after version 68

I have TestComplete 12.50 used by my company, few days ago I accidentally removed TestComplete Test Extension on Google Chrome v68.0.3440.75 (64 bit), as a result I can't run functional test for web application any more. I tried many method:

1. Go to C:\Program Files (x86)\Common Files\SmartBear\tcCrExtension and drag tcCrExtension.crx to chrome://extensions/ after swith to Developer mode, it pop up Add extension window but no extension being added after click add extension. 

2. Search on Chrome Web store for extension, no results

3. Delete TestComplete and reinstall again, No extension being automatically added to Google Chrome

4. Download tc_12_50_4142_Chrome68_patch and attach file to correct location following instructions. Still unable to run functional test for web applications. 


I am out of ideas, any ideas to solve this problem?





Did you try reinstalling chrome? It seems like someone else in the community had the same issue as you


Hope this helps you,


If my answer helped you out, please consider leaving kudos and/or accepting as a solution.
Have an awesome day!
Occasional Contributor


I tried to reinstall the Chrome, all the existing extension still sit on Chrome, but no new extension being added. Like Smartbear Test Extension.



Esteemed Contributor

Try installing the extension from here

Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available
Occasional Contributor


That works. Thanks alot for your help.


Showing results for 
Search instead for 
Did you mean: