Transport failed to connect to the server while trying to send email from TestComplete

Question

Hi ,&nbsp;I am trying to send email from TestComplete using the CDO configuration.&nbsp;I used the same code using Javascript found here&nbsp;https://support.smartbear.com/testcomplete/docs/scripting/sending-email-from-scripts.html#CDO&nbsp;When I execute i get error Transport failed to connect to the server. I was trying to smtp-mail.outlook.com and&nbsp;smtp.office365.com with the default port and also corresponding port number used in my company.&nbsp;I tried ping and telnet command to the&nbsp;smtp-mail.outlook.com&nbsp;and&nbsp;smtp.office365.com and both worked. But I am not sure why I get the transport failed to connect to the server error. Please help should I do some firewall settings or opening up some ports or am I missing any other configuration ?&nbsp;I Got 2 kinds of error messages,&nbsp;1).&nbsp;The message could not be sent to the SMTP server. The transport error code was 0x800ccc60. The server response was +OK The Microsoft Exchange POP3 service is ready.&nbsp;&nbsp;2).&nbsp;Transport failed to connect to the server.

marsha_r · Answer

I would contact Support directly with this question.&nbsp; You can use this link:
&nbsp;
https://support.smartbear.com/testcomplete/

nishera · Answer

I'm not sure about CDO configuration but sending mail "Via Microsoft Outlook" example is out of date to work with office 365.
as per&nbsp;Marsha_R&nbsp;better to contact support team
&nbsp;
&nbsp;

siv_arunprakash · Answer

Hi ,&nbsp;&nbsp;Has anyone tried this , sending mail using smtp.office365.com , I tried recently and again I face the same issue as Transport failed to connect to the server (only this message , no stacktrace). Any idea what this error message really mean ?.&nbsp;&nbsp;I tried ping and telnet to port 587, 25 everything seems to be working fine. or is there any other ports or firewall settings needs to be changed ?&nbsp;Thanks !&nbsp;

marsha_r · Answer

If you go to this link:&nbsp;&nbsp;https://support.smartbear.com/testcomplete/
&nbsp;
then can ask your questions directly to Support.&nbsp; They are likely to have an answer for you quicker than asking the same thing over again here.

tristaanogre · Answer

It may not be the same error, but here's a topic that involves using CDO to send e-mails using office 365. See if this helps.

https://community.smartbear.com/t5/TestComplete-Desktop-Testing/sending-mail-via-CDO-and-office365-com/td-p/132282

Forum Discussion

Transport failed to connect to the server while trying to send email from TestComplete

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