To migrate a License Does the License have to be in a Deactivation State?
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04-02-2021
11:25 AM
04-02-2021
11:25 AM
To migrate a License Does the License have to be in a Deactivation State?
I can't seem to get my License on the website in a Deactivation state. I believe I have all the files necessary but it will not work on the website when trying to Deactivate. Do I need a Smartbear Representative to help with Deactivating a License?
4 REPLIES 4
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04-02-2021
01:02 PM
04-02-2021
01:02 PM
Here are the instructions for Deactivating. If you get stuck, there are instructions at the bottom of the page regarding who to contact for help.
https://support.smartbear.com/testcomplete/docs/licensing/uninstalling-and-moving-licenses.html
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04-02-2021
01:06 PM
04-02-2021
01:06 PM
Thank you! I will give that a shot and report back.
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04-12-2021
02:41 AM
04-12-2021
02:41 AM
Marsha, thanks a lot!
@dvdbernhardt did you have a chance to try this approach?
Sonya Mihaljova
Community and Education Specialist
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04-12-2021
05:56 AM
04-12-2021
05:56 AM
It was actually an issue with the License File. Customer care actually had to do something on their end.
David C Bernhardt
Unix Systems Administrator
Integrated Mission Systems / L3HARRIS TECHNOLOGIES
t+1 918.832.6484 / m+1 918.606.3914
L3Harris.com / David.C.Bernhardt@L3Harris.com
6501 E Apache St / Tulsa, OK 74115 / USA
[L3Harris_Lockup_TM]
CONFIDENTIALITY NOTICE: This email and any attachments are for the sole use of the intended recipient and may contain material that is proprietary, confidential, privileged or otherwise legally protected or restricted under applicable government laws. Any review, disclosure, distributing or other use without expressed permission of the sender is strictly prohibited. If you are not the intended recipient, please contact the sender and delete all copies without reading, printing, or saving.
David C Bernhardt
Unix Systems Administrator
Integrated Mission Systems / L3HARRIS TECHNOLOGIES
t+1 918.832.6484 / m+1 918.606.3914
L3Harris.com / David.C.Bernhardt@L3Harris.com
6501 E Apache St / Tulsa, OK 74115 / USA
[L3Harris_Lockup_TM]
CONFIDENTIALITY NOTICE: This email and any attachments are for the sole use of the intended recipient and may contain material that is proprietary, confidential, privileged or otherwise legally protected or restricted under applicable government laws. Any review, disclosure, distributing or other use without expressed permission of the sender is strictly prohibited. If you are not the intended recipient, please contact the sender and delete all copies without reading, printing, or saving.
