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ashwini_1's avatar
ashwini_1
New Contributor
13 years ago

Testcomplete is not identifying the objects when URL starts with "Https"

Hi,



we are using testcomplete 8.5 and  the application is developed in silverlight and dotnet.

We perform Functional and UI automation.

when the URL is accessed using http only , automation works fine. but when we use the url with https, it stops identifying the objects and display attached errors.

It asks to execute tcagpatcher utility.( We have testcomplete 8.5 version)

Do we need additional patch to work with silverlight with https url?



Please let me know what exectly problem is and what is the solution for the same.



Ashwini

3 Replies

  • Hi Everyone!



    To those who face similar issues, I'm posting the answer we gave Ashwini within the support case she submitted:



    Automatic patching of Silverlight applications is unavailable if you work with your application via HTTPS (see the "Preparing Silverlight Applications for Testing" help topic). If you use HTTPS, you need to patch your application manually on the server.
  • Hi Mike,



    We have followed the instructions from the link"Preparing Applications With the tcAgPatcher Utility". But even after proper patching we could not capture the objects and properties from our silveright 4 application.Our application is using HTTPS connection.What would be the reason?



    We have tried both TC 8 and TC 9

    Attaching the error message
  • Hi John,



    Here are some tips:



    1. Make sure that you use the latest versions of TestComplete 8 (ver. 8.70.727) and 9 (9.10.1894).



    2. Make sure that all the requirements from the "Testing In-Browser Silverlight Applications - Requirements" and "Preparing a Web Browser for Testing Silverlight Applications" help topics are met.



    3. Make sure that you patch your Silverlight application using the tcAgPatcher utility that is shipped along with the version of TestComplete you use. That is, for example, if you try to test the application using TestComplete 9.10.1894, you need to use the tcAgPatcher utility that can be found in the TestComplete 9 installation folder and has the same version.



    I hope these tips help.