Testcomplete OCR extension not working in jenkins

[JeevaChandhran]

Hi team,

I've a OCR extension with my testcomplete tool. Am running my automated code in a locally, it's works fine. But while doing same thing in jenkins, it's getting failed i.e., The script getting failed while OCR line comes. Can anyone help me on this.

Thanks,

Jeeva

[hkim5]

whats the error message from the failed test step when you run from jenkins

could you include a screenshot of the logs with the test step that fails as well as the details tab of that test step as well

[JeevaChandhran]

Yeah sure! Attached failed log screenshot with this comment.

Thanks 

Jeeva

[ebarbera]

Hi @JeevaChandhran - 

What is the "login verification" that failed? If possible please attach image of TestComplete test steps.

Thanks,

Emma