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TestComplete 14.60 unable to locate objects in Edge or Chrome on W10

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JamesP
Occasional Contributor

TestComplete 14.60 unable to locate objects in Edge or Chrome on W10

Hello,

I am testing our web app using TestComplete 14.60 and it is unable to identify any of the objects in a panel on MS Edge (88.0.705.63) and Chrome (89.0.4389.90) on W10.

It works fine with Internet explorer.

It can't see anything in the body below (even when the object was ID'd and created in IE first):

JamesP_1-1616155166567.png

 

Thanks for any help,

Regards,

James

 

1 ACCEPTED SOLUTION

Accepted Solutions
Marsha_R
Community Hero

Re: TestComplete 14.60 unable to locate objects in Edge or Chrome on W10

This earlier thread may be of some help

https://community.smartbear.com/t5/TestComplete-Functional-Web/Handle-Iframe/td-p/197679

 

Contacting Support is still a good idea.


Marsha_R
[Community Hero]
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6 REPLIES 6
Marsha_R
Community Hero

Re: TestComplete 14.60 unable to locate objects in Edge or Chrome on W10

It looks like you need TC version 14.74 to support Chrome 89.  That may also fix your Edge problem.

 

https://support.smartbear.com/testcomplete/downloads/chrome-patches/


Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
JamesP
Occasional Contributor

Re: TestComplete 14.60 unable to locate objects in Edge or Chrome on W10

Thanks Marsha.

I am stuck with this version for the time being.

 

Does anyone know of a workaround?

 

Regards,

James

Marsha_R
Community Hero

Re: TestComplete 14.60 unable to locate objects in Edge or Chrome on W10

You can check with Support and see what they say.  Here's the link:

https://support.smartbear.com/testcomplete/message


Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
JamesP
Occasional Contributor

Re: TestComplete 14.60 unable to locate objects in Edge or Chrome on W10

i,

 

I've upgraded to 17.74 and the issue persists.

I have found that it is linked to the fact the code is in an Iframe.

I will open a separate entry to ask this question as I have seen a few entries in here but none of them solve my particular issue.

Marsha_R
Community Hero

Re: TestComplete 14.60 unable to locate objects in Edge or Chrome on W10

This earlier thread may be of some help

https://community.smartbear.com/t5/TestComplete-Functional-Web/Handle-Iframe/td-p/197679

 

Contacting Support is still a good idea.


Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame

View solution in original post

JamesP
Occasional Contributor

Re: TestComplete 14.60 unable to locate objects in Edge or Chrome on W10

Thanks for that link Marsha, I didn't spot it in my searches and that that looks very interesting. 

 

Kind regards,

James

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