Unable to find the object Sys.Browser("*")

Hi everbody,

After I updated my firefox version to 115.3.1, "Unable to find the object Sys.Browser("*")" error message started to appear. I can not use my all tests because this message appears as soon as I start testing. Than I decided to update my test complete version, as well. It is up to date now (v 15.57.2.7) but I still have the same error message. I am not so experienced in test complete. Could you pls help me?

Test Creation

Test Run

web testing

Henry1
2 years ago
The Firefox version you are using is not supported. Try Firefox version 114 as stated here: https://support.smartbear.com/testcomplete/docs/general-info/system-requirements.html#Web

Henry1
Contributor
2 years ago
The Firefox version you are using is not supported. Try Firefox version 114 as stated here: https://support.smartbear.com/testcomplete/docs/general-info/system-requirements.html#Web
- nado
  Occasional Contributor
  2 years ago
  ok, Thanks a lot, I will try with this version
- nado
  Occasional Contributor
  2 years ago
  Henry1I've tried it with Firefox version 114, it is still not working, but this time the error message was "the firefox version is not supported"
  so I 've turned back to v 102.0.1. this is so old, do you have any idea about this issue? I need to use newer version of firefox 😞 Really crazy, there is no patches for the v114 as well
rraghvani
Champion Level 3
2 years ago
If you get the following error,

It usually indicates that your browser is not opened. In this instance, it's Chrome.
- nado
  Occasional Contributor
  2 years ago
  Hi rraghvani,
  Actually my browser opens, but testcomplete tries to do something as "waiting for Sys.Browser(*)" and than " waiting for page (*)
  and than this error messages
rraghvani
Champion Level 3
2 years ago
Does Object Browser in TestComplete show your browser?
lreynolds
New Contributor
2 years ago
You might want to add the following code to the start of your tests to confirm what browsers TC can see, very useful after upgrades of TC / Browser etc.

//Let's put diagnostic in log about browsers test can see

var browser;

for (var i=0; i < Browsers.Count; i++)

{

browser = Browsers.Item(i);

Log.Message("Browser " + aqConvert.IntToStr(i) + " : " + browser.Description);

}
MW_Didata
Regular Contributor
2 years ago
Does it work for Chrome & Edge? might just be firefox doing firefox things.