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SmartBear x64 hook installer

Occasional Contributor

SmartBear x64 hook installer

Due to various factors (coronavirus, working from home, etc.) we have been unable to upgrade from TestComplete 11 to TestComplete 14. I hope you can still help me with a problem I am having.


I have recently been supplied with a nice new laptop (Windows 10) which I had to install TestComplete. There were no issues with the installation and accessing the Sentinel Admin Control Center soon had me linking to the licence server and running TestComplete.


When I start using TC everything works fine but when I select the Object Browser, either via the Object Spy or directly TC slows down. It can take up to 10 seconds for a mouse action to be actioned, e.g. Click "Point and fix" in the object Spy then move the mouse pointer to a screen object there is a long delay before the object is highlighted.


I investigated a number of possibilities for the cause of the problem. It was when I displyed the Task Manager that I saw that "SmartBear x64 hook installer" was taking up to 25% of CPU loading when the delays were occuring.

Is there something I missed during installation? Is there anything I can do to speed up "SmartBear x64 hook installer"?

Occasional Contributor

I was running TC 11.0 when I encountered the problem. I found an installation file for TC 11.31 so upgraded.

"SmartBear x64 hook installer" is no longer an issue

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