Forum Discussion
jhopfner
14 years agoOccasional Contributor
It's nice to see that after spending thousands of dollars on TestComplete it's hard to get decent support. They're antsy to make a sale but after the purchase the support goes downhill. The live chat agent [Matt] turns you to the email support (ignorantly), the email support takes days, doesn't look into your question but rather fires off the quickest answer they can think of [Tanya], which leaves the forum as the last resort.
TestComplete is a great product, however AutomatedQA needs to throw a few more dollars into customer service and support.
TestComplete is a great product, however AutomatedQA needs to throw a few more dollars into customer service and support.
Related Content
Recent Discussions
- 3 hours agoSvetaG