Problem with Outlook 2016 and TC12

No. But I've found a workaround with this code :

function outlook_checkTC12(myInbox, folder, messageBody, subject){
	var inbox, i;

	var msOutlook = Sys.OleObject("Outlook.Application");

	var mapi = msOutlook.GetNamespace("MAPI");
	mapi.Logon("Outlook","password",false,true);
	mapi.SendAndReceive(false);
	Delay(10000);
	var found = false;


	if(myInbox==undefined) myInbox = get_inbox_outlook();
	if(folder==undefined) folder = "Boîte de réception";

	var inbox = mapi.Folders(myInbox).Folders(folder);
	Log.Message(inbox.Items.Count + " e-mails");

	for (i = 1; i <= inbox.Items.Count; i++)
	{
		toolEmail = inbox.Items.Item(i);
		body = toolEmail.Body;
		subject = toolEmail.Subject;

		if (body.indexOf(messageBody) != -1 && subject.indexOf(subject) != -1)
		{
			Log.Message(toolEmail.Body + "And " + toolEmail.Subject);
			Log.Message("The body and subject of the mail are verified");

			Log.Message("Number of attachments: " + toolEmail.Attachments.Count);

			//Attachments
			for(j = 1;j<=toolEmail.Attachments.Count;j++){
				Log.Message("Name of attachments"+j+" : " + toolEmail.Attachments(j).FileName);
			}
			//toolEmail.Delete();
			found=true;
			break;
		} 
		else 
		{
			continue;
		}
	}

	if(!found){
		Log.Error("The body and subject of the mail are not found");
	}

	msOutlook.Quit();
}

This is because  Outlook can only run one session at a time. The better approach would be to test first for an existing Outlook process running and hook into it if it is running ; If the process is not running then create an Outlook session. Hope this might help.

Hi,

I am having the same problem. I think it has to do with the Outlook version. It has been failing on me since moving to Windows 10 and Outlook 2016.

Eykxas, did you have Outlook 2016 working at one time with TC10?

Thank you.

Kind regards

Hi Eykxas,

Thanks for the update!

This totally works for me again now.

Thanks a lot and a great weekend!

I have the same problem but the code work around does not work for me. The error occurson the line:

var msOutlook = Sys.OleObject("Outlook.Application");

With TC12 and Outlook 2016, TC12 can't access to Outlook if it's open. So I don't have a solution to keep outlook opened.

Obviously, with Outlook 2016, there cannot be more than one instance of Outlook. Maybe there is an option in the windows registry to retrieve the old behavior.

The solution I came up with is to look to see if outlook is running and if it is close it before making the connection. So far this seems to work.

    var OutLookProcess = Sys.WaitProcess("outlook",2000);
    if(OutLookProcess.Exists)
    {
      OutLookProcess.Close();
      aqUtils.Delay(2000);//Give time to close Outlook
    }
    var OutlookApplication = Sys.OleObject("Outlook.Application");