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contacteswart's avatar
contacteswart
Occasional Contributor
6 years ago

Object Reconization has been changed. Unable to identify the object and proceed

Hello In a website flow, object recogization has been changed. Now object recognization is failing to play the script. Our application flow will enroll a product to a customer. Upon clicking Plac...
tristaanogre's avatar
tristaanogre
Esteemed Contributor

What browser are you working with and what version is the browser?  And what version of TestComplete?

Also... you were the same user who said you needed to speed up processing of TestComplete and the instructions I gave had to do with editing the NameMapping to add ancestor objects... So, you made changes there, as well.  

So, there could be multiple reasons.

In order to help you, I need a LOT of information.

1) Need to see the Object Browser for your application and the specific object properties of the button that you are trying to interact with

2) Need to see how you have mapped that button, properties used, ancestor objects mapped, how they are organized and linked in NameMapping

 

So... the more info you can provide, the better.

Basically, for you... it comes down to investigating what you have mapped and whether or not it corresponds with appropriate objects in your object browser.  Not just the button itself, but all the ancestor objects as well.  

contacteswart's avatar
contacteswart
Occasional Contributor
6 years ago

Hello Robert

I tried sharing max possible details from my end. do let me know if any thing else is required to solve this problem.

 

Google Chrome Version

Version 68.0.3440.84 (Official Build) (64-bit)

 

Test Complete Version

Version: 12.50.4142.7 x64

 

Yes I am person who asked for a solution to over come Test Complete slowness

 

Attached object browser for OK button which we are trying to click

File Name: ObjectBrowserForOK.png

 

No ancester objects were modified. I have shared them

 

 

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor
    6 years ago

    OK, based upon what I'm seeing... recently, your Chrome version was updated to version 68 from some previous version.  Upon doing so, the Extension in Chrome that allows for viewing components in a web page is either removed or out of date.

    MAke sure you have the extension installed... go to https://support.smartbear.com/downloads/testcomplete/chrome-patches/, follow the instructions in the download, and get the extension updated.

  • contacteswart's avatar
    contacteswart
    Occasional Contributor
    6 years ago

    Sorry my reply is half composed.

    ObjectSpy of OK button has been attached

    It was identified till the point of panel. But not till ButtonOK

     

    Aliases.browser.pageStudentUat4CsiIntStudentEnro2.formConfirmpaymentform.panel
    (Sys.Browser("chrome").Page("https://student.uat4.csi.int/student/enrol/confirmPaymentPage.do").Panel("wrapper").Table(0).Cell(0, 0).Panel("doc4").Panel("bd").Panel("yui_main").Panel(0).Panel(0).Panel("mobile_student_content").Panel(0).Form("confirmPaymentForm").Panel("myModal").Panel(0).Panel(0).Panel(0).Panel(2))

     

    do let know if you need any other information from my side?

    Thanks

    Eswara V