Forum Discussion

nisgupta's avatar
nisgupta
Valued Contributor
4 years ago
Solved

Not receiving the email when we submit the support ticket

We are not receiving the email notifications when we submit the support ticket through testComplete UI. Due to this we do not know wehen customer suppoet has updated our tickets .

 

sonya_m what is causing this issue . This is a  major issue for us . 

Thanks

NG

  • nisgupta's avatar
    nisgupta
    4 years ago

    TanyaYatskovska 

     

    Yes after submitting the ticket at first they are not convinced then I have to give them steps . after that they realized . Now the issue has been resolved.

     

    Thanks

    NG

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