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NameMapping additions are disappearing and dialog indicates I have unsaved changes

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vthomeschoolmom
Super Contributor

NameMapping additions are disappearing and dialog indicates I have unsaved changes

The attached video shows

  • Me adding an entry to NameMapping.
  • Clicking SAVE.
  • Exiting TC. 
  • Opening TC.
  • Getting a dialog about unsave changes.
  • Observing mapping I created has disappeared.

Has anyone experienced this before?

8 REPLIES 8
Marsha_R
Community Hero

Yes!  It seems to be gone now though.  What version of TC do you have?


Marsha_R
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14.20.2175.7 x64

That's what I have too but maybe I just got lucky.  I was seeing it a month or so ago.  I'm also working in a different project now so that's probably where my "luck" came in.  I was going to contact Support about it, so that's what I'd suggest for you.

https://support.smartbear.com/message/?prod=TestComplete

 

 


Marsha_R
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and a desire to help others. Posts made by [Community Heroes]
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as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
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I deleted the file whose file extension indicated it was the supposed saved NameMapping data. Maybe works. I am awaiting a repeat of the symptom (or lack thereof) before determining if that is the "solution".

What I think I am seeing is this flow:

Something causes a name mapping unchanged stuff file (I wish I had noted the name and extension, but I did not).

You open TC and are prompted if you want to recover.

You say yes. <--- At this point the file should be removed. It is not. So you are forever in a weird Name Mapping state,

Not exactly scientific, but this is what I think I have observed. This strikes me as a defect.

 

That would match what I saw too. 


Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
Wamboo
Community Hero

Hi,

 

Few days ago i had the same problem. I resolved it by deleting the "unsaved changes" name mapping file from directory:

 

C:\testComplete\Project\NameMapping

 

Did you try to delete it before open TC?

I did discover this solution myself also. Yes. All is well now. 

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