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Issues with Test Complete 11.31 running against software compiled with Delphi Tokyo 10.2

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elisabeth_huynh
New Contributor

Issues with Test Complete 11.31 running against software compiled with Delphi Tokyo 10.2

Hi,

 

We have been using Test Complete for a while now, against various versions of Delphi. Until now it has worked well.

However since the update from Delphi 10 Seattle to Delphi Tokyo 10.2, there has been some issues.

There was someone with a similiar problem here and it was solved with the bug fixes for Test Complete 12.

 

I read there are bug fixes explicit for Delphi Tokyo 10.2 for the version 12.40.

Will there be a patch for the version 11.31 too? Are there any plans to fix this bug for Test Complete 11?

We want to continue to use Test Complete 11, are there any options to work around this problem?

 

Many thanks,

Elisabeth.

 

1 ACCEPTED SOLUTION

Accepted Solutions
AlexKaras
Community Hero

Re: Issues with Test Complete 11.31 running against software compiled with Delphi Tokyo 10.2

Hi Elisabeth,

 

> Will there be a patch for the version 11.31 too? Are there any plans to fix this bug for Test Complete 11?

a) This is not a bug in TC 11 as it was released far prior to Delphi Tokyo;

b) As TC 11 is not supported version already (because of TC 12 release), I am doubting that it will be improved to support Delphi Tokyo;

c) You may contact Support directly via the https://support.smartbear.com/message/?prod=TestComplete form and hopefully guys will be able to help you somehow.

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
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4 REPLIES 4
AlexKaras
Community Hero

Re: Issues with Test Complete 11.31 running against software compiled with Delphi Tokyo 10.2

Hi Elisabeth,

 

> Will there be a patch for the version 11.31 too? Are there any plans to fix this bug for Test Complete 11?

a) This is not a bug in TC 11 as it was released far prior to Delphi Tokyo;

b) As TC 11 is not supported version already (because of TC 12 release), I am doubting that it will be improved to support Delphi Tokyo;

c) You may contact Support directly via the https://support.smartbear.com/message/?prod=TestComplete form and hopefully guys will be able to help you somehow.

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================

View solution in original post

elisabeth_huynh
New Contributor

Re: Issues with Test Complete 11.31 running against software compiled with Delphi Tokyo 10.2

Hi Alex,

 

thank you very much.

Sorry, I didn't mean bug, I meant that TC 11 doesn't support Delphi Tokyo.

Either way thank you for your answer.

 

Regards,

Elisabeth

AlexKaras
Community Hero

Re: Issues with Test Complete 11.31 running against software compiled with Delphi Tokyo 10.2

Elisabeth,

 

One more thing: check with the owner of your TestComplete license if you still have active subscription (usually it is active for a year if not been extended. The state of subscription can be checked at https://my.smartbear.com). In case it is active, you may consider free upgrade to TC 12. Otherwise you may contact Sales via the same contact form and discuss maintenance renewal options.

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================
elisabeth_huynh
New Contributor

Re: Issues with Test Complete 11.31 running against software compiled with Delphi Tokyo 10.2

Hi Alex,

 

thank you very much!

I will try that too.

Thanks again!

 

Regards,

Elisabeth

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