Forum Discussion

elisabeth_huynh's avatar
elisabeth_huynh
New Contributor
8 years ago

Issues with Test Complete 11.31 running against software compiled with Delphi Tokyo 10.2

Hi,   We have been using Test Complete for a while now, against various versions of Delphi. Until now it has worked well. However since the update from Delphi 10 Seattle to Delphi Tokyo 10.2, ther...
Delphi Tokyo
TestComplete
TestComplete 11.31
  • AlexKaras's avatar
    AlexKaras
    8 years ago

    Hi Elisabeth,

     

    > Will there be a patch for the version 11.31 too? Are there any plans to fix this bug for Test Complete 11?

    a) This is not a bug in TC 11 as it was released far prior to Delphi Tokyo;

    b) As TC 11 is not supported version already (because of TC 12 release), I am doubting that it will be improved to support Delphi Tokyo;

    c) You may contact Support directly via the https://support.smartbear.com/message/?prod=TestComplete form and hopefully guys will be able to help you somehow.

AlexKaras's avatar
AlexKaras
Champion Level 3
8 years ago

Hi Elisabeth,

 

> Will there be a patch for the version 11.31 too? Are there any plans to fix this bug for Test Complete 11?

a) This is not a bug in TC 11 as it was released far prior to Delphi Tokyo;

b) As TC 11 is not supported version already (because of TC 12 release), I am doubting that it will be improved to support Delphi Tokyo;

c) You may contact Support directly via the https://support.smartbear.com/message/?prod=TestComplete form and hopefully guys will be able to help you somehow.

  • elisabeth_huynh's avatar
    elisabeth_huynh
    New Contributor
    8 years ago

    Hi Alex,

     

    thank you very much.

    Sorry, I didn't mean bug, I meant that TC 11 doesn't support Delphi Tokyo.

    Either way thank you for your answer.

     

    Regards,

    Elisabeth

    • AlexKaras's avatar
      AlexKaras
      Champion Level 3
      8 years ago

      Elisabeth,

       

      One more thing: check with the owner of your TestComplete license if you still have active subscription (usually it is active for a year if not been extended. The state of subscription can be checked at https://my.smartbear.com). In case it is active, you may consider free upgrade to TC 12. Otherwise you may contact Sales via the same contact form and discuss maintenance renewal options.

      • elisabeth_huynh's avatar
        elisabeth_huynh
        New Contributor
        8 years ago

        Hi Alex,

         

        thank you very much!

        I will try that too.

        Thanks again!

         

        Regards,

        Elisabeth