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Geniustester's avatar
Geniustester
New Contributor
5 years ago

How can i identify object in a desktop application which has a crm application embedded ?

Hi Friends,

 

I need help in below scenario:

 

I need to automate a desktop application(unified service desk 4.1 for microsoft dynamics 365) which calls a crm application(which is web based) embedded inside it.

 

i am unable to identify objects using namemapping in the crm application which is embedded inside the desktop application.

The crm application is built on asp.net.

8 Replies

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor

    In order to access embedded web components in a desktop application, your installation of TestComplete needs to be licensed for both Desktop and Web based applications.  Please confirm your licensing.

    • Geniustester's avatar
      Geniustester
      New Contributor

      Yes it is meant for both web and desktop I am using latest version available on Smart bear.Struggling with the issue badly.

      • tristaanogre's avatar
        tristaanogre
        Esteemed Contributor

        Version number doesn't have anything to do with it... it has to do with whether or not you have a software license to automate web applications.

         

        Here's a screenshot of my Help | About screen in TestComplete.  Notice the licensing line.  This indicates that I have both a Desktop and a Web license.  Can you confirm you have both?