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Geniustester's avatar
Geniustester
New Contributor
6 years ago

How can i identify object in a desktop application which has a crm application embedded ?

Hi Friends,   I need help in below scenario:   I need to automate a desktop application(unified service desk 4.1 for microsoft dynamics 365) which calls a crm application(which is web based) ...
tristaanogre's avatar
tristaanogre
Esteemed Contributor
6 years ago

In order to access embedded web components in a desktop application, your installation of TestComplete needs to be licensed for both Desktop and Web based applications.  Please confirm your licensing.

  • Geniustester's avatar
    Geniustester
    New Contributor
    6 years ago

    Yes it is meant for both web and desktop I am using latest version available on Smart bear.Struggling with the issue badly.

    • tristaanogre's avatar
      tristaanogre
      Esteemed Contributor
      6 years ago

      Version number doesn't have anything to do with it... it has to do with whether or not you have a software license to automate web applications.

       

      Here's a screenshot of my Help | About screen in TestComplete.  Notice the licensing line.  This indicates that I have both a Desktop and a Web license.  Can you confirm you have both?

      • Geniustester's avatar
        Geniustester
        New Contributor
        6 years ago