Forum Discussion

royd's avatar
royd
Regular Contributor
9 years ago

Help! TestComplete 12 stopped working suddenly!

I am on Windows 7, TestComplete 12.

 

Last week, TestComplete suddenly stopped working! What I mean is, when running a script (Script), it will not interact with browser (IE11), in fraction of second, Log page will appear! There is no log, no error massage! I did create a support ticket, they suggested to completely uninstall and re-install TestComplete, I did and was working till yesterday afternoon. I have not heard from the support people yet of a definitive answer to my problem! 

 

This morning I re-installed again, but this time I even cleaned the registry before installing. Still no go! I am guessing there may be a simple settings that might have gone wrong within TestComplete.  I have created a screen recording that I have sent the support teanm last night. You can see it here:

 

https://drive.google.com/file/d/0B-i6FDmQMl5aTzNZcjBTWTQxRXM/view?usp=sharing

 

I am against a very tight schedule and every hour I loose, it makes it harder for me to catch up! Please help!

6 Replies

  • dganov's avatar
    dganov
    Icon for Staff rankStaff
    9 years ago

    Did you tried to create a brand new project, and execute some simple script there?

    Like

    function test()
{
  Log.Message('OK')
}
    • royd's avatar
      royd
      Regular Contributor
      9 years ago

      Yes I did, and it is working with newly created project. How can I make the ones that are not?

       

      Thanks.

       

      Dave

      • shankar_r's avatar
        shankar_r
        Community Hero
        8 years ago

        1. Are you able to run the L_PIF_Login.pifLogin() individually?

        2. Do you have any exit criteria in the Event Handlers?

        3. If possible, Can you share screenshot of Playback option in Current Project properties