Getting "The window was destroyed during method execution" error in TestExecute on windows server

[Shehnaz]

When trying to run TC script on Windows server 2016 getting error - The window was destroyed during method execution" after the url opens in chrome browser.

Script runs fine in my desktop but in server it returns this error.

Can anyone help?

[sonya_m]

Community Heroes, thank you!

Hi @Shehnaz it looks like the Community requires more info from you to carry on with the investigation.

Have you solved the issue? If not, please provide the needed data.

[Nikolayev]

Hi @Shehnaz 

Hi There, 

I have exactly the same issue too.

I have a Chrome test that works perfectly on 2 W7 machines and returns error msg "window was destroyed during method execution " with a W Server 2016.

I have to fix. @BenoitB  Asks you to try with Aliases , I have done it and it's the same issue.

In my situation , the distroyed object is somthing like that :

Aliases.browser.pageMyWebSite.panelContent.textnode.Click()

then I change with : 

Sys.Browser("chrome").Page("https://MyWebSite/").Panel("content").Header(0).Panel("zone_connexion_deconnexion").Panel(0).Link(0).TextNode(1).Click()

> same behaviour, I'm wondering why ?

(Hey salut benoit, c'est cool de se retrouver ici 🙂 ! )

(Hey benoit, cool to see you back here ! )

[BenoitB]

I think this is time to call the Support team because you are able to reproduce systematically the problem.

Just one question, if you test any other web page like a page in google or yahoo, do you have same problem, working on W7 and not on WS16 ?

Bah c'est le lieu ou l'on cause ici ;^)

[Nikolayev]

Good Idea @BenoitB , I 'll made a lab tests with the Smartbear website..

Then find others similar topics in the community...

and then... A least open a support case with the lab example easy to reproduce.

It looks like not to be a time-out matter, I add a 30sec delay  objets still unreachable.

Any other idea @tristaanogre  ?

I thought it was a bad settings with Chrome Smartbear Add-On but exaclty the same settings with the one W7

I thought it was also again an SSL settings with Chrome ,....  but not...

Yes because, I just cant access to my website from Chrome just before this new issue,.. and now it seems to bo ok with SSL in chrome, I import a Cert.PFK file and it looks good.

Any other idea ?

[sonya_m]

 @Shehnaz , @Nikolayev which version of TestComplete are you using? I found a support case with a similar issue and it was solved by updating to TestComplete 14.4.

[Nikolayev]

Hi @sonya_m ,

TC Version is 14.30.743.7 x64.  

Same player shoot again !  ^^

I tried to reproduce with the smartbear web site and then open a case as suggested by

@BenoitB   ....  But can't open a Case, because everything works fine with SmartBear Website

No more ideas came to me for the moments.

If I have one, I'll let you now...

Regards,

Nico

[sonya_m · Accepted solution]

Hi @Nikolayev , maybe you could consider updating first? I see that you are using not the latest version.

If this doesn't help, contacting support would be the best next step.