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Getting error here was an attempt to perform an action at a point, which is beyond the screen.

Jainsoumya
Contributor

Getting error here was an attempt to perform an action at a point, which is beyond the screen.

 @Marsha_R  @npaisley  I am getting this error when I triggered the test case in remote desktop from pipeline . But when I run the test case manually in remote desktop its working fine . I am not sure how coordinats get changes when tets cases are running in unattended mode 

here was an attempt to perform an action at a point, which is beyond the screen. 
4 REPLIES 4
npaisley
Staff

Hi @Jainsoumya!

 

When triggered remotely, is the same user ID/session being used as when logged in manually? Are you sure that the screen is up and an interactive user session is being enabled? 

 

Lastly, may you provide a screenshot of the error log itself and the accompanying picture that is captured?


Regards,
Nick

Solutions Engineer @ SmartBear

Hi @npaisley 

Yes same user if was used when triggered remotely and manually.

Here are the logs when triggered remotely please refer :remote logs.zip)

Logs when triggered manually in remote desktop :logs.zip

 

Regards,

Soumya 

npaisley
Staff

Hi @Jainsoumya,

 

Thank you for the logs files. 

 

In the failing log I see that PowerPoint has a 'Recover Unsaved File' message. This is most likely altering the interface and the position where the cursor needs to be to change the size of the slide. I would work on making sure that error does not come up, as you will most likely need to create a new action for the altered interface with that message.

 

Let's get that error out of the way and let us know if that improves your test.


Regards,
Nick

Solutions Engineer @ SmartBear

Hey @npaisley ,

 

Thank you so much for looking into it ..let me know if we can connect over a call 

Regards,

Soumya Jain

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