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Difficulty Accessing License Server from a VM

exdunepilot
Contributor

Difficulty Accessing License Server from a VM

Some of our VMs have trouble launching TestComplete.  It can't seem to find the license server.  After trying several times (2-5 tries), the license server is eventually found and TC opens.  Any suggestions on how to possibly remove this annoyance?

 

Thanks.

2 REPLIES 2
DWalsh
Moderator

Hi

 

Is this in relation to a distributed test or just running TestComplete on a VM? Have a look at https://support.smartbear.com/viewarticle/76833/ and if that doesn't help verify that the connectivity to the license manager and all relevant ports are opened. Is the license manager also on a virtual server as well

 

Damien Walsh

TestComplete Sales Engineer

Server discovery happens on the local subnet by default but can be expanded by adding entries in the Remote License Search Parameters box (http://localhost:1947/_int_/config_to.html ) in the license service's Admin Control Center on the client.


Thanks,
Carson

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