Chrome v64 Alerts Not detected

[jg0888]

I am testing a web application that has an Alert pop-ups to tell the user of missing information when they try to save the form. The Alert is still detected and closed within IE, and it previously worked with Chrome v63; however, it no longer is working with Chrome Version 64.0.3282.167 in conjunction with TestComplete Version: 12.42.3048.7 x64.

Any help would be greatly appreciated!

[tristaanogre]

According to https://support.smartbear.com/downloads/testcomplete/chrome-patches/, Chrome v 64 shouldn't have any problems with that version of TC.

The question is, though... what do you mean by "no longer working"? What error messages are you getting?  What's happening when it tries? It's entirely possible that Chrome changes some of the way that the Alert's are identified in memory which would mean that Aliasing/NameMapping would need to be updated or some other code changes would need to be made to support the latest Chrome version.

[kaiiii]

First check your chrome version according to Test Complete patches on below:
https://support.smartbear.com/downloads/testcomplete/chrome-patches/

Now change your browser settings according to
https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/chrome.ht...

[kaiiii]

First check your chrome version according to Test Complete patches on below:
https://support.smartbear.com/downloads/testcomplete/chrome-patches/

Now change your browser settings according to
https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/chrome.ht...

[jg0888]

@tristaanogre  I have included a couple screenshots of the Alert box in Chrome and IE when trying to recognize the okay button during recording. Also, when using F12 within the browser for the Dev Tools operation, it does not allow me to view the box as it's own feature in Chrome.

Does this information help?