Can a License Server be installed on a VM (Virtual Machine)

[nathanginoza]

Hi All

Question on installing the License server, current we have it on a physical machine and want to use a VM (Virtual Machine) is it possible?

Has anyone had success or any issues with floating licenses for TE / TC?

TIA,

Nathan

[Marsha_R]

Technically you can use a VM but it's not recommended.

https://support.smartbear.com/testcomplete/docs/licensing/license-manager.html

It should be a physical computer. We don’t recommend activating licenses on virtual or cloud machines. If you use them, you will need to ensure that their MAC address and CPU data don’t change after that machine restarts.

I've always used floating licenses.  The software is fine.  The problem is the people using them who forget to log out when they are supposed to.  😂

[nathanginoza]

Thank you for your reply Marsha. 

Has anyone out there successfully installed and used a VM machine as the License Manager to validate floating licenses? IT group is asking to move off physical machine.

Thanks

Nathan

[Marsha_R]

You can ask Support about that directly.  Here's their link:

https://support.smartbear.com/testcomplete/message

[nathanginoza]

Thanks Marsha, I already opened a support ticket and waiting on their reply.

Just checking if anyone in the community has ever did this.

Nathan

[jkrolczy · Accepted solution]

I am in the process of doing this.

I have my Hyper-V created my IT now and I have had them verify that the following:

Main items from SmartBear for a Hyper-V solution:

*The VM UUID (The machine cannot be cloned) -- No plans to clone (not an issue)

*The MAC address (The network card cannot change)  Static in my Hyper-V session
*CPU type (The VM cannot be moved and run on a different physical host)  Static in Hyper-V image/session

I have retrieved the above values from IT for reference purposes.

What I left right now is to finally deactivate my physical desktop License Manager

and activate my Hyper-V License Manager.

I almost there for the transplant operation 😷

[sonya_m]

Thank you for sharing this example @jkrolczy !

@nathanginoza this could be something of help to you!

[jkrolczy]

Today, I have successfully migrated my License Manager from my physical desktop to my Hyper-V session setup by IT per the SmartBear specs to follow.

I look forward for this working as expected going forward.

My big benefit here is I was in the situation where for my office, if I had a power outage (a long one), my license manager desktop was powered off and that was a trip back to the office (if during the night this happened).

No one could do any work during the down time. Now the worry if no longer there.

Now my Hyper-V session is running and is on a backup process per IT and the Hyper-V node\cluster I am on.

Less down time going forward.