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Can a License Server be installed on a VM (Virtual Machine)

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nathanginoza
Contributor

Can a License Server be installed on a VM (Virtual Machine)

Hi All

 

Question on installing the License server, current we have it on a physical machine and want to use a VM (Virtual Machine) is it possible?

 

Has anyone had success or any issues with floating licenses for TE / TC?

 

TIA,

 

Nathan

 

 

 

 

7 REPLIES 7
Marsha_R
Community Hero

Technically you can use a VM but it's not recommended.

https://support.smartbear.com/testcomplete/docs/licensing/license-manager.html

It should be a physical computer. We don’t recommend activating licenses on virtual or cloud machines. If you use them, you will need to ensure that their MAC address and CPU data don’t change after that machine restarts.

 

I've always used floating licenses.  The software is fine.  The problem is the people using them who forget to log out when they are supposed to.  😂


Marsha_R
[Community Hero]
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Thank you for your reply Marsha. 

 

Has anyone out there successfully installed and used a VM machine as the License Manager to validate floating licenses? IT group is asking to move off physical machine.

 

Thanks

 

Nathan

You can ask Support about that directly.  Here's their link:

https://support.smartbear.com/testcomplete/message


Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame

Thanks Marsha, I already opened a support ticket and waiting on their reply.

 

Just checking if anyone in the community has ever did this.

 

Nathan

 

I am in the process of doing this.

 

I have my Hyper-V created my IT now and I have had them verify that the following:

 

Main items from SmartBear for a Hyper-V solution:

 

*The VM UUID (The machine cannot be cloned) -- No plans to clone (not an issue)

*The MAC address (The network card cannot change)  Static in my Hyper-V session
*CPU type (The VM cannot be moved and run on a different physical host)  Static in Hyper-V image/session

 

I have retrieved the above values from IT for reference purposes.

 

What I left right now is to finally deactivate my physical desktop License Manager

and activate my Hyper-V License Manager.

 

I almost there for the transplant operation 😷

 

 

 

JamesK
sonya_m
SmartBear Alumni (Retired)

Thank you for sharing this example @jkrolczy !

@nathanginoza this could be something of help to you!


Sonya Mihaljova
Community and Education Specialist

jkrolczy
Regular Contributor

Today, I have successfully migrated my License Manager from my physical desktop to my Hyper-V session setup by IT per the SmartBear specs to follow.

 

I look forward for this working as expected going forward.

 

My big benefit here is I was in the situation where for my office, if I had a power outage (a long one), my license manager desktop was powered off and that was a trip back to the office (if during the night this happened).

No one could do any work during the down time. Now the worry if no longer there.

 

Now my Hyper-V session is running and is on a backup process per IT and the Hyper-V node\cluster I am on.

Less down time going forward.

 

 

JamesK
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