Typically, errors like that and their resolution are best handled by the SmartBear support team. Most of us here are end users helping each other and don't have enough information to resolve TestComplete application errors.
I'm assuming you've tried a reinstall/repair?
To contact support, go to https://support.smartbear.com/message/?prod=TestComplete
Robert Martin
[Hall of Fame]Please consider giving a Kudo if I write good stuff
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Why automate? I do automated testing because there's only so much a human being can do and remain healthy. Sleep is a requirement. So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.
Mysterious Gremlin Master
Vegas Thrill Rider
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