Forum Discussion

TonyIntegrum's avatar
TonyIntegrum
New Contributor
5 years ago

Application Error

Hi,

 

I am having application issue after install the Testcompletes version 14.30.3743.7 on Windows 10.

 

The error message appears during generate test result page.

 

any idea what can be causing this issue?

3 Replies

Sort By
  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor
    5 years ago

    Typically, errors like that and their resolution are best handled by the SmartBear support team.  Most of us here are end users helping each other and don't have enough information to resolve TestComplete application errors.

     

    I'm assuming you've tried a reinstall/repair?

     

    To contact support, go to https://support.smartbear.com/message/?prod=TestComplete

     

     

    • TonyIntegrum's avatar
      TonyIntegrum
      New Contributor
      5 years ago

      Hi Rebort,

       

      Thank you for the tips.

       

      I did reinstall / repair and it gives me same error.

       

      I am forwarding this to the support team now.

      • sonya_m's avatar
        sonya_m
        SmartBear Alumni (Retired)
        5 years ago

        Thank you for providing guidance on this tristaanogre. It does seems like the Support Team is the best option here.

         

        Hi TonyIntegrum! I see that you've opened a support case and the Support Team already got the investigation going. Please keep us updated on the results, thank you!