Forum Discussion

TonyIntegrum's avatar
TonyIntegrum
New Contributor
6 years ago

Application Error

Hi,   I am having application issue after install the Testcompletes version 14.30.3743.7 on Windows 10.   The error message appears during generate test result page.   any idea what can be caus...
tristaanogre's avatar
tristaanogre
Esteemed Contributor
6 years ago

Typically, errors like that and their resolution are best handled by the SmartBear support team.  Most of us here are end users helping each other and don't have enough information to resolve TestComplete application errors.

 

I'm assuming you've tried a reinstall/repair?

 

To contact support, go to https://support.smartbear.com/message/?prod=TestComplete

 

 

TonyIntegrum's avatar
TonyIntegrum
New Contributor
6 years ago

Hi Rebort,

 

Thank you for the tips.

 

I did reinstall / repair and it gives me same error.

 

I am forwarding this to the support team now.

  • sonya_m's avatar
    sonya_m
    Icon for Alumni rankAlumni
    6 years ago

    Thank you for providing guidance on this tristaanogre. It does seems like the Support Team is the best option here.

     

    Hi TonyIntegrum! I see that you've opened a support case and the Support Team already got the investigation going. Please keep us updated on the results, thank you!