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robertmarsh's avatar
robertmarsh
Occasional Contributor
7 years ago
Solved

What happens when my licence expires?

I currently have two floating licenses that will expire shortly.

Does anyone know what will happen if I allow them to expire, does it stop me from using Test Complete, or is it just mean that i have no support from smart bear?

 

Thanks,

 

Rob

  • AlexKaras's avatar
    AlexKaras
    7 years ago

    Hi,

     

    > You will not have a support

    I would say that you will not have a priority support, but still is welcome to ask questions here or can ask via the https://support.smartbear.com/message/?prod=TestComplete form.

     

    > the subscription expiration does not necessarily mean you can no longer use TC. 

    Correct. I am getting this as one of the real advantages of TestComplete - once paid you can use the tool as long as it can work with the technologies your tested application is based on.

4 Replies

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  • baxatob's avatar
    baxatob
    Community Hero
    7 years ago

    You will not have a support and access to new versions. 

    • AlexKaras's avatar
      AlexKaras
      Champion Level 3
      7 years ago

      Hi,

       

      > You will not have a support

      I would say that you will not have a priority support, but still is welcome to ask questions here or can ask via the https://support.smartbear.com/message/?prod=TestComplete form.

       

      > the subscription expiration does not necessarily mean you can no longer use TC. 

      Correct. I am getting this as one of the real advantages of TestComplete - once paid you can use the tool as long as it can work with the technologies your tested application is based on.

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor
    7 years ago

    As far as I know, the subscription expiration does not necessarily mean you can no longer use TC.