TestComplete Using Chrome - Unable to find the object BrowserWindow(0)

[bb1832j]

Running TestComplete using the Chrome browser, when Chrome is first started, a blank screen is shown for a variable amount of time ("White Screen of Death").  After adding steps to get around this, when I get to the page I want to work with, I keep getting the following error:

Unable to find the object BrowserWindow(0). See Additional Information for details.

The object "BrowserWindow(0)" does not exist.

Afterward, multiple step fail that have the BrowserWindow(0) object.  I am not sure how to get around this. 

I was able to collect an object snapshot.  Instead of BrowserWindow(0), I get something like the following:

Window("Chrome_WidgetWin_1", "WEBPAGE- Google Chrome", 2)

[cunderw]

It sounds like you don't have chrome properly configured, should be intereacting with pages, not the Window object. 

Have you gone through the steps here: https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/chrome.ht...

[TanyaGorbunova]

Hi @bb1832j,

Did @cunderw's suggestion help you? 

Also, it's worth checking if you have the TestComplete Web module activated.

[AlexKaras]

@bb1832j:
Hi,

-- Version of TestComplete?

-- Version of Chrome?

-- Is there a need for the TestComplete Chrome support update ? (https://support.smartbear.com/downloads/testcomplete/chrome-patches/)

-- Was TestComplete installed before or after Chrome?

[bb1832j]

Hello @cunderw,

I looked over the steps that you suggested.  I am properly configured, I have been able to run on Chrome in the past.

I have some steps that use the BrowserWindow object because it contained actions that I required to use.

[bb1832j]

Hello @TanyaGorbunova,

I did try @cunderw steps.  Please see my post.

We do have the Web module installed and activated.

[bb1832j]

Hello @AlexKaras,

Here is the info you requested...

TestComplete Version: 12.60.5545.7

Chrome Version: 69.0.3497.100

TestComplete was reinstalled after Chrome update.

There have been no patches applied.

[AlexKaras]

Hi,

Hm-m... These versions should work...

Have you checked that Chrome extension is installed and enabled in Chrome? https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/chrome-ex...

[bb1832j]

Hello @AlexKaras,

Yes, Chrome is installed and enabled. I am able to run a few steps before the problem occurs.

[AlexKaras]

Hi,

> [...] before the problem occurs.

Can you double check that extension is enabled in Chrome?

I am asking because as far as I remember, there are only two reasons of why Page object may be absent in the TestComplete Object Browser for Chrome and/or Firefox: either update is not installed for the new unsupported version of browser or extension got disabled in Chrome. (This might happen from time to time.)