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- tristaanogreEsteemed ContributorThe fastest way to get direct support from SmartBear is via their support request.
http://smartbear.com/support/message/?prod=TestComplete
You will get a response within minutes of submitting your request and, if you indicate the urgency of the problem, they will do what they can to accommodate. In my experience, you should receive an e-mail back within no more than 24 hours from a support tech with either a solution or with the first steps towards achieving your solution.
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