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d_dwyer's avatar
d_dwyer
Occasional Contributor
14 years ago

Scripts no longer run!

Hi



I am using TestComplete 7 and have a problem scripts no longer run!  When I run a script I get the following error "An unhandled excpetion ('Script Breakpoint') occurred in TestComplete.exe".  I  am guessing that this has been caused by some sort of windows update, anybody got any ideas?  I have uninstalled TestComplete and reinstalled it, that has not resolved the issue!  Windows updates are installed remotely by our IT team so I have no idea what updates I have received, they have informed me it will take up to three weeks for them to resolve the issue!



Thanks



Dave Dwyer

8 Replies

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  • AlexeyKolosov's avatar
    AlexeyKolosov
    Staff
    14 years ago
    Hello Dave,



    Please follow the steps below to help us investigate the problem:



    1. Download a free trial version of AQtime 7, which is our profiling tool, from our web site. The trial can be requested on the following page of our web site:


    http://www.automatedqa.com/downloads/aqtime/



    2. Install the tool.



    3. Start AQtime with the -NotOpenApp command-line argument. For example, you can use the following command line:


    "c:\Program Files\Automated QA\AQtime 7\Bin\AQtime.exe" -NotOpenApp



    4. Select the 'File | New Project From Module...' main menu item.



    5. In the Open File dialog, select TestComplete's executable file and click Open.



    6. Take a look at the AQtime toolbar - there is a combo box. Open it and select the "Tracing | Exception Trace Profiler" item.



    7. Select the "Options | Options..." main menu command - the Options dialog will appear.



    8. Set the "Profiling Time | Event View | General | Exceptions | Depth shown" setting to 100 and click OK.



    9. Start TestComplete.



    10. Click the Run | Attach to Process... main menu item in AQtime.



    11. Select TestComplete's process from the list by double-clicking it and click Run in the dialog that appears after that.



    12. Reproduce the problem.



    13. After the problem occurs, right-click somewhere within the Event View panel (it is opened by default at the bottom of AQtime's window) and select the 'Save All...' item.



    14. Save the panel's contents to an HTML file and send me the file via our Contact Support form:


    http://www.automatedqa.com/support/message/



    Thanks in advance.
  • d_dwyer's avatar
    d_dwyer
    Occasional Contributor
    14 years ago
    Allen



    Here are the results of the test you outlined above























































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































    Event Thread ID Time
    + "Attach to process" mode selected, current profiler is Exception Trace Profiler.   10:48:41:241
        Product: AQtime; Version: 5.45.488.86    
      + Work environment:    
          Host name: UKBHDT3VVTH4J    
          OS: Microsoft Windows XP Service Pack 3 5.1 Build 2600    
          Session ID: 0    
          Windows directory: C:\WINDOWS; System directory: C:\WINDOWS\SYSTEM32    
          A 32-bit operating system is currently installed on your computer.    
          User is administrator on this machine.    
          Current user: d_dwyer    
          Number of processors: 2    
          Processor: Intel(R) Core(TM)2 Duo CPU E8600 @ 3.33GHz, Frequency: ~3324 MHz.    
          Memory in use: 55%    
          Total Physical Memory: 3,487,076,352 bytes; Available Physical Memory: 1,563,971,584 bytes; Total Virtual Memory: 2,147,352,576 bytes; Available Virtual Memory: 1,935,687,680 bytes; Virtual Memory In Use: 211,664,896 bytes    
          Microsoft .NET Framework version: v1.1.4322    
          Microsoft .NET Framework version: v2.0.50727    
      Process create ID: 8820, Thread ID: 7956, Base address: 0x11700000 7956 10:48:41:819
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\TestComplete.exe; Base address: 0x11700000 Size: 3463992 Version: 7.52.678.7 7956 10:48:41:819
      Thread create ID: 4052 4052 10:48:41:819
      Thread create ID: 6256 6256 10:48:41:819
      Thread create ID: 8696 8696 10:48:41:819
      Thread create ID: 9456 9456 10:48:41:819
      Thread create ID: 8852 8852 10:48:41:819
      Thread create ID: 9016 9016 10:48:41:819
      Thread create ID: 10124 10124 10:48:41:819
      Thread create ID: 9052 9052 10:48:41:866
      Thread create ID: 9800 9800 10:48:41:866
      Thread create ID: 8396 8396 10:48:41:866
      Thread create ID: 9952 9952 10:48:41:866
      Thread create ID: 9708 9708 10:48:41:866
      Thread create ID: 8936 8936 10:48:41:866
      Thread create ID: 6148 6148 10:48:41:866
      Thread create ID: 8796 8796 10:48:41:866
      Thread create ID: 9144 9144 10:48:41:866
      Thread create ID: 5592 5592 10:48:41:866
      Thread create ID: 8540 8540 10:48:41:866
      Thread create ID: 7440 7440 10:48:41:866
      Thread create ID: 9876 9876 10:48:41:866
      Thread create ID: 1992 1992 10:48:41:866
      Thread create ID: 8256 8256 10:48:41:866
      Thread create ID: 9200 9200 10:48:41:866
      Thread create ID: 9648 9648 10:48:41:866
      Thread create ID: 8860 8860 10:48:41:866
      Thread create ID: 8592 8592 10:48:41:866
      Thread create ID: 8244 8244 10:48:41:866
      Thread create ID: 8340 8340 10:48:41:866
      Thread create ID: 9048 9048 10:48:41:866
      Thread create ID: 9436 9436 10:48:41:866
      Thread create ID: 10232 10232 10:48:41:866
      Thread create ID: 12276 12276 10:48:41:866
      Thread create ID: 12280 12280 10:48:41:866
      Thread create ID: 12284 12284 10:48:41:866
      Thread create ID: 7776 7776 10:48:41:866
      Module loaded: C:\WINDOWS\system32\ntdll.dll; Base address: 0x7C900000 Size: 714752 Version: 5.1.2600.5755 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\kernel32.dll; Base address: 0x7C800000 Size: 989696 Version: 5.1.2600.5781 7956 10:48:41:913
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\tcRTL.bpl; Base address: 0x10200000 Size: 778040 Version: 7.52.678.7 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\user32.dll; Base address: 0x7E410000 Size: 578560 Version: 5.1.2600.5512 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\gdi32.dll; Base address: 0x77F10000 Size: 286720 Version: 5.1.2600.5698 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\advapi32.dll; Base address: 0x77DD0000 Size: 617472 Version: 5.1.2600.5755 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\rpcrt4.dll; Base address: 0x77E70000 Size: 585216 Version: 5.1.2600.5795 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\secur32.dll; Base address: 0x77FE0000 Size: 56832 Version: 5.1.2600.5834 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\oleaut32.dll; Base address: 0x77120000 Size: 551936 Version: 5.1.2600.5512 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\msvcrt.dll; Base address: 0x77C10000 Size: 343040 Version: 7.0.2600.5512 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\ole32.dll; Base address: 0x774E0000 Size: 1287168 Version: 5.1.2600.5512 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\mpr.dll; Base address: 0x71B20000 Size: 59904 Version: 5.1.2600.5512 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\version.dll; Base address: 0x77C00000 Size: 18944 Version: 5.1.2600.5512 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\shell32.dll; Base address: 0x7C9C0000 Size: 8462336 Version: 6.0.2900.6018 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\shlwapi.dll; Base address: 0x77F60000 Size: 474112 Version: 6.0.2900.5912 7956 10:48:41:913
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\tcComponents.bpl; Base address: 0x10300000 Size: 3845432 Version: 7.52.678.7 7956 10:48:41:913
      Module loaded: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll; Base address: 0x773D0000 Size: 1054208 Version: 6.0.2900.5512 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\winspool.drv; Base address: 0x73000000 Size: 146432 Version: 5.1.2600.5512 7956 10:48:41:913
      Module loaded: C:\WINDOWS\system32\comdlg32.dll; Base address: 0x763B0000 Size: 276992 Version: 6.0.2900.5512 7956 10:48:41:944
      Module loaded: C:\WINDOWS\system32\winmm.dll; Base address: 0x76B40000 Size: 176128 Version: 5.1.2600.5512 7956 10:48:41:991
      Module loaded: C:\WINDOWS\system32\oledlg.dll; Base address: 0x7DF70000 Size: 122880 Version: 5.1.2600.5512 7956 10:48:42:023
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\tcComponentsEx.bpl; Base address: 0x00340000 Size: 5774136 Version: 7.52.678.7 7956 10:48:42:023
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\tcComponentsEx2.bpl; Base address: 0x10C00000 Size: 3921720 Version: 7.52.678.7 7956 10:48:42:038
      Module loaded: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6001.22319_x-ww_f0b4c2df\GdiPlus.dll; Base address: 0x4EC50000 Size: 1748992 Version: 5.2.6001.22319 7956 10:48:42:038
      Module loaded: C:\WINDOWS\system32\hhctrl.ocx; Base address: 0x7E4B0000 Size: 545280 Version: 5.2.3790.4110 7956 10:48:42:038
      Module loaded: C:\WINDOWS\system32\imm32.dll; Base address: 0x76390000 Size: 110080 Version: 5.1.2600.5512 7956 10:48:42:038
      Module loaded: C:\WINDOWS\system32\uxtheme.dll; Base address: 0x5AD70000 Size: 218624 Version: 6.0.2900.5512 7956 10:48:42:038
      Module loaded: C:\WINDOWS\system32\MSCTF.dll; Base address: 0x74720000 Size: 297984 Version: 5.1.2600.5512 7956 10:48:42:038
      Module loaded: C:\WINDOWS\system32\MSCTFIME.IME; Base address: 0x755C0000 Size: 177152 Version: 5.1.2600.5512 7956 10:48:42:038
      Module loaded: C:\WINDOWS\system32\msimg32.dll; Base address: 0x76380000 Size: 4608 Version: 5.1.2600.5512 7956 10:48:42:038
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\aqReporter.dll; Base address: 0x30300000 Size: 891192 Version: 1.50.411.2 7956 10:48:42:038
      Module loaded: C:\WINDOWS\system32\ws2_32.dll; Base address: 0x71AB0000 Size: 82432 Version: 5.1.2600.5512 7956 10:48:42:038
      Module loaded: C:\WINDOWS\system32\ws2help.dll; Base address: 0x71AA0000 Size: 19968 Version: 5.1.2600.5512 7956 10:48:42:038
      Module loaded: C:\WINDOWS\system32\winsta.dll; Base address: 0x76360000 Size: 53760 Version: 5.1.2600.5512 7956 10:48:42:038
      Module loaded: C:\WINDOWS\system32\netapi32.dll; Base address: 0x5B860000 Size: 337408 Version: 5.1.2600.5694 7956 10:48:42:038
      Module loaded: C:\WINDOWS\system32\utildll.dll; Base address: 0x5ADB0000 Size: 25600 Version: 5.1.2600.0 7956 10:48:42:038
      Module loaded: C:\WINDOWS\system32\tapi32.dll; Base address: 0x76EB0000 Size: 181760 Version: 5.1.2600.5512 7956 10:48:42:038
      Module loaded: C:\WINDOWS\system32\rtutils.dll; Base address: 0x76E80000 Size: 44032 Version: 5.1.2600.5512 7956 10:48:42:038
      Module loaded: C:\WINDOWS\system32\setupapi.dll; Base address: 0x77920000 Size: 985088 Version: 5.1.2600.5512 7956 10:48:42:054
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\dbghelp.dll; Base address: 0x03000000 Size: 1023288 Version: 6.6.3.5 7956 10:48:42:054
      Module loaded: C:\WINDOWS\system32\sxs.dll; Base address: 0x7E720000 Size: 713216 Version: 5.1.2600.5512 7956 10:48:42:054
      Module loaded: C:\WINDOWS\system32\olepro32.dll; Base address: 0x5EDD0000 Size: 84992 Version: 5.1.2600.5512 7956 10:48:42:054
      Module loaded: C:\WINDOWS\system32\xpsp2res.dll; Base address: 0x01620000 Size: 2897920 Version: 5.1.2600.5512 7956 10:48:42:069
      Module loaded: C:\WINDOWS\system32\clbcatq.dll; Base address: 0x76FD0000 Size: 498688 Version: 2001.12.4414.700 7956 10:48:42:069
      Module loaded: C:\WINDOWS\system32\comres.dll; Base address: 0x77050000 Size: 792064 Version: 2001.12.4414.700 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\msi.dll; Base address: 0x7D1E0000 Size: 2843136 Version: 3.1.4001.5512 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\wintrust.dll; Base address: 0x76C30000 Size: 177664 Version: 5.131.2600.5922 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\crypt32.dll; Base address: 0x77A80000 Size: 599040 Version: 5.131.2600.5512 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\msasn1.dll; Base address: 0x77B20000 Size: 58880 Version: 5.1.2600.5875 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\imagehlp.dll; Base address: 0x76C90000 Size: 144384 Version: 5.1.2600.5512 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\wdmaud.drv; Base address: 0x72D20000 Size: 23552 Version: 5.1.2600.5512 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\msacm32.drv; Base address: 0x72D10000 Size: 20480 Version: 5.1.2600.0 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\msacm32.dll; Base address: 0x77BE0000 Size: 71680 Version: 5.1.2600.5512 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\midimap.dll; Base address: 0x77BD0000 Size: 18944 Version: 5.1.2600.5512 7956 10:48:42:085
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\tcCore.dll; Base address: 0x11200000 Size: 4342072 Version: 7.52.678.7 7956 10:48:42:085
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\tcScripting.bpl; Base address: 0x11000000 Size: 1292088 Version: 7.52.678.7 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\wininet.dll; Base address: 0x3D930000 Size: 832512 Version: 7.0.6000.17080 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\normaliz.dll; Base address: 0x02060000 Size: 23552 Version: 6.0.5441.0 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\iertutil.dll; Base address: 0x3DFD0000 Size: 268288 Version: 7.0.6000.17080 7956 10:48:42:085
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\tcLegacy.dll; Base address: 0x14100000 Size: 397624 Version: 7.52.678.7 7956 10:48:42:085
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\aqComHelp.dll; Base address: 0x10000000 Size: 181560 Version: 7.52.678.7 7956 10:48:42:085
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\aqComm.dll; Base address: 0x30200000 Size: 244024 Version: 7.52.678.7 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\psapi.dll; Base address: 0x76BF0000 Size: 23040 Version: 5.1.2600.5512 7956 10:48:42:085
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\aqDbgHelp.dll; Base address: 0x02530000 Size: 570680 Version: 7.52.678.7 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\urlmon.dll; Base address: 0x78130000 Size: 1168384 Version: 7.0.6000.17080 7956 10:48:42:085
      Module loaded: C:\WINDOWS\system32\mswsock.dll; Base address: 0x71A50000 Size: 245248 Version: 5.1.2600.5625 7956 10:48:42:101
      Module loaded: C:\WINDOWS\system32\hnetcfg.dll; Base address: 0x662B0000 Size: 344064 Version: 5.1.2600.5512 7956 10:48:42:101
      Module loaded: C:\WINDOWS\system32\wshtcpip.dll; Base address: 0x71A90000 Size: 19456 Version: 5.1.2600.5512 7956 10:48:42:101
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\aqStorageEngine.dll; Base address: 0x14200000 Size: 518456 Version: 7.52.678.7 7956 10:48:42:101
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\tcCoreUI.dll; Base address: 0x02810000 Size: 2637624 Version: 7.52.678.7 7956 10:48:42:101
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\tcHook.dll; Base address: 0x02AD0000 Size: 1566008 Version: 7.52.678.7 7956 10:48:42:101
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcWin32API.pls; Base address: 0x13400000 Size: 1934136 Version: 7.52.678.7 7956 10:48:42:101
      Module loaded: C:\WINDOWS\system32\opengl32.dll; Base address: 0x5ED00000 Size: 713728 Version: 5.1.2600.5512 7956 10:48:42:101
      Module loaded: C:\WINDOWS\system32\glu32.dll; Base address: 0x68B20000 Size: 122880 Version: 5.1.2600.5512 7956 10:48:42:101
      Module loaded: C:\WINDOWS\system32\ddraw.dll; Base address: 0x73760000 Size: 279552 Version: 5.3.2600.5512 7956 10:48:42:101
      Module loaded: C:\WINDOWS\system32\dciman32.dll; Base address: 0x73BC0000 Size: 8704 Version: 5.1.2600.5512 7956 10:48:42:101
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcTextRecognizer.pls; Base address: 0x03420000 Size: 173368 Version: 7.52.678.7 7956 10:48:42:101
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcJavaOpenApp.pls; Base address: 0x03470000 Size: 369976 Version: 7.52.678.7 7956 10:48:42:101
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcLoadTestingCore.pls; Base address: 0x12300000 Size: 930104 Version: 7.52.678.7 7956 10:48:42:101
      Module loaded: C:\WINDOWS\system32\wsock32.dll; Base address: 0x71AD0000 Size: 22528 Version: 5.1.2600.5512 7956 10:48:42:101
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcWebServices.pls; Base address: 0x14700000 Size: 862520 Version: 7.52.678.7 7956 10:48:42:101
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcNetworkSuite.pls; Base address: 0x12000000 Size: 762168 Version: 7.52.678.7 7956 10:48:42:101
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcLoadTestingEditor.pls; Base address: 0x12400000 Size: 1539896 Version: 7.52.678.7 7956 10:48:42:101
      Module loaded: C:\WINDOWS\system32\apphelp.dll; Base address: 0x77B40000 Size: 125952 Version: 5.1.2600.5512 7956 10:48:42:101
      Module loaded: C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll; Base address: 0x03A00000 Size: 49152 Version: 3.0.1.16 7956 10:48:42:101
      Module loaded: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_473666fd\ATL80.dll; Base address: 0x7C630000 Size: 97280 Version: 8.0.50727.4053 7956 10:48:42:116
      Module loaded: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\msvcp80.dll; Base address: 0x7C420000 Size: 554832 Version: 8.0.50727.4053 7956 10:48:42:116
      Module loaded: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\msvcr80.dll; Base address: 0x03A20000 Size: 632656 Version: 8.0.50727.4053 7956 10:48:42:116
      Module loaded: C:\WINDOWS\system32\cscui.dll; Base address: 0x77A20000 Size: 326656 Version: 5.1.2600.5512 7956 10:48:42:116
      Module loaded: C:\WINDOWS\system32\cscdll.dll; Base address: 0x76600000 Size: 101888 Version: 5.1.2600.5512 7956 10:48:42:116
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcUtilities.pls; Base address: 0x13300000 Size: 89400 Version: 7.52.678.7 7956 10:48:42:116
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcODT.pls; Base address: 0x13700000 Size: 730424 Version: 7.52.678.7 7956 10:48:42:116
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcKDTEditor.pls; Base address: 0x15500000 Size: 1447224 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcBuiltIn.pls; Base address: 0x13200000 Size: 300856 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcUserFormsEditor.pls; Base address: 0x15B00000 Size: 524600 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcCustomControls.pls; Base address: 0x03B90000 Size: 435512 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcUIASupport.pls; Base address: 0x15D00000 Size: 62776 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcManualTestEditor.pls; Base address: 0x12C00000 Size: 627512 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcCommonPanels.pls; Base address: 0x04010000 Size: 3371832 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcOpenAppCore.pls; Base address: 0x12E00000 Size: 417080 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcBDE.pls; Base address: 0x13A00000 Size: 337208 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcClrOpenApp.pls; Base address: 0x12F00000 Size: 60728 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcDUnitEditor.pls; Base address: 0x15100000 Size: 237368 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcQtSupport.pls; Base address: 0x04360000 Size: 591160 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcJUnitEditor.pls; Base address: 0x14F00000 Size: 232248 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcFFSupport.pls; Base address: 0x15900000 Size: 273208 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcOCR.pls; Base address: 0x13F00000 Size: 84280 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcNUnitEditor.pls; Base address: 0x14D00000 Size: 269112 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcNativePanels.pls; Base address: 0x11C00000 Size: 1415480 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcScriptDebugger.pls; Base address: 0x12600000 Size: 523064 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcDDTPlugin.pls; Base address: 0x14B00000 Size: 101176 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcScriptExtension.pls; Base address: 0x04460000 Size: 419128 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcUserFormsCore.pls; Base address: 0x15A00000 Size: 608568 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcScriptObjects.pls; Base address: 0x04510000 Size: 615736 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcManualTest.pls; Base address: 0x12B00000 Size: 438584 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcADO.pls; Base address: 0x13900000 Size: 424760 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcWebTesting.pls; Base address: 0x04610000 Size: 1317688 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcUnitTestEditor.pls; Base address: 0x14A00000 Size: 255800 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcDLLAccess.pls; Base address: 0x13B00000 Size: 112952 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcMSAAOpenApp.pls; Base address: 0x13100000 Size: 60728 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcNetworkSuiteEditor.pls; Base address: 0x12100000 Size: 462648 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcMSTestEditor.pls; Base address: 0x12900000 Size: 252216 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcMSTest.pls; Base address: 0x12A00000 Size: 338232 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcActiveXTesting.pls; Base address: 0x13C00000 Size: 505656 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcStorages.pls; Base address: 0x14500000 Size: 164152 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcWebServicesEditor.pls; Base address: 0x14800000 Size: 468792 Version: 7.52.678.7 7956 10:48:42:132
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcODTEditor.pls; Base address: 0x13800000 Size: 316728 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcThirdPartyControls.pls; Base address: 0x047A0000 Size: 3982648 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcNUnit.pls; Base address: 0x14C00000 Size: 351032 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcVBOpenApp.pls; Base address: 0x13000000 Size: 58680 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcOutprocessRunner.pls; Base address: 0x04BA0000 Size: 374072 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcMSVCOpenApp.pls; Base address: 0x15F00000 Size: 42296 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcHISUtils.pls; Base address: 0x15E00000 Size: 94008 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcKDT.pls; Base address: 0x04C90000 Size: 1430840 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcVisualizer.pls; Base address: 0x13E00000 Size: 232760 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcUnitTest.pls; Base address: 0x14900000 Size: 308536 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcDbgServices.pls; Base address: 0x14000000 Size: 208696 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcDelphiOpenApp.pls; Base address: 0x16000000 Size: 44344 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcJUnit.pls; Base address: 0x14E00000 Size: 338744 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcWin32Controls.dll; Base address: 0x04E10000 Size: 1041720 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcActiveXTestingEditors.pls; Base address: 0x13D00000 Size: 506680 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcWPFControls.pls; Base address: 0x04F20000 Size: 595256 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcUnitTesting.pls; Base address: 0x12800000 Size: 370488 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcClrBridge.pls; Base address: 0x04FE0000 Size: 251192 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcDUnit.pls; Base address: 0x15000000 Size: 340792 Version: 7.52.678.7 7956 10:48:42:148
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\msxml4.dll; Base address: 0x69B10000 Size: 1239352 Version: 4.20.9818.0 7956 10:48:42:148
      Module loaded: C:\WINDOWS\system32\uiautomationcore.dll; Base address: 0x53830000 Size: 611328 Version: 7.0.2600.5884 7956 10:48:42:148
      Module loaded: C:\WINDOWS\system32\oleacc.dll; Base address: 0x61880000 Size: 220160 Version: 7.0.2600.5884 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\msxml3.dll; Base address: 0x74980000 Size: 1172480 Version: 8.100.1052.0 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\ieframe.dll; Base address: 0x3E1C0000 Size: 6067200 Version: 7.0.6000.17080 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\mshtml.dll; Base address: 0x3CEA0000 Size: 3600896 Version: 7.0.6000.17080 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\msls31.dll; Base address: 0x746C0000 Size: 156160 Version: 3.10.349.0 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\mlang.dll; Base address: 0x75CF0000 Size: 586240 Version: 6.0.2900.5512 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\MSIMTF.dll; Base address: 0x746F0000 Size: 159232 Version: 5.1.2600.5512 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\mslbui.dll; Base address: 0x605D0000 Size: 25088 Version: 5.1.2600.5512 7956 10:48:42:163
      Module loaded: C:\WINDOWS\ime\SPTIP.dll; Base address: 0x5C2C0000 Size: 250368 Version: 5.1.2600.5512 7956 10:48:42:163
      Module loaded: C:\WINDOWS\ime\SPGRMR.dll; Base address: 0x0A800000 Size: 62976 Version: 5.1.2600.5512 7956 10:48:42:163
      Module loaded: C:\Program Files\Common Files\Microsoft Shared\Ink\SKCHUI.DLL; Base address: 0x0AA30000 Size: 364607 Version: 1.0.1038.0 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\userenv.dll; Base address: 0x769C0000 Size: 727040 Version: 5.1.2600.5512 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\jscript.dll; Base address: 0x75C50000 Size: 512000 Version: 5.7.6002.22145 7956 10:48:42:163
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\aqMarshaller.dll; Base address: 0x16200000 Size: 73016 Version: 7.52.678.7 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\mshtmled.dll; Base address: 0x42B90000 Size: 477696 Version: 7.0.6000.17080 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\rasapi32.dll; Base address: 0x76EE0000 Size: 237056 Version: 5.1.2600.5512 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\rasman.dll; Base address: 0x76E90000 Size: 61440 Version: 5.1.2600.5512 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\msv1_0.dll; Base address: 0x77C70000 Size: 136192 Version: 5.1.2600.5876 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\cryptdll.dll; Base address: 0x76790000 Size: 33280 Version: 5.1.2600.5512 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\iphlpapi.dll; Base address: 0x76D60000 Size: 94720 Version: 5.1.2600.5512 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\sensapi.dll; Base address: 0x722B0000 Size: 7168 Version: 5.1.2600.5512 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\rasadhlp.dll; Base address: 0x76FC0000 Size: 7680 Version: 5.1.2600.5512 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\dnsapi.dll; Base address: 0x76F20000 Size: 147968 Version: 5.1.2600.5625 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\jsproxy.dll; Base address: 0x42B80000 Size: 27648 Version: 7.0.6000.17080 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\dxtrans.dll; Base address: 0x420C0000 Size: 214528 Version: 7.0.6000.17080 7956 10:48:42:163
      Module loaded: C:\WINDOWS\system32\atl.dll; Base address: 0x76B20000 Size: 58880 Version: 3.5.2284.2 7956 10:48:42:179
      Module loaded: C:\WINDOWS\system32\ddrawex.dll; Base address: 0x6D430000 Size: 27136 Version: 5.3.2600.5512 7956 10:48:42:179
      Module loaded: C:\WINDOWS\system32\dxtmsft.dll; Base address: 0x42010000 Size: 347136 Version: 7.0.6000.17080 7956 10:48:42:179
      Thread create ID: 6968 6968 10:48:42:179
      Thread exit ID: 6968; Exit code: 0 6968 10:48:42:179
      Thread exit ID: 4052; Exit code: 0 4052 10:49:12:179
      Thread exit ID: 6256; Exit code: 0 6256 10:49:21:023
      Thread create ID: 5420 5420 10:49:56:649
      Thread exit ID: 5420; Exit code: 0 5420 10:50:26:650
      Thread exit ID: 10124; Exit code: 0 10124 10:52:02:526
      Module loaded: C:\WINDOWS\system32\rsaenh.dll; Base address: 0x68000000 Size: 208384 Version: 5.1.2600.5507 7956 10:52:06:480
      Thread create ID: 11512 11512 10:52:07:167
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\aqJScriptParser.dll; Base address: 0x0BE10000 Size: 1508664 Version: 7.52.678.7 7956 10:52:07:339
      Module unloaded: C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\INK\SKCHUI.DLL; Base address: 0x0AA30000 7956 10:52:08:011
      Module unloaded: C:\WINDOWS\IME\SPTIP.DLL; Base address: 0x5C2C0000 7956 10:52:08:011
      Module unloaded: C:\WINDOWS\IME\SPGRMR.DLL; Base address: 0x0A800000 7956 10:52:08:011
      Thread exit ID: 7776; Exit code: 0 7776 10:52:08:183
      Thread exit ID: 12280; Exit code: 0 12280 10:52:08:183
      Thread exit ID: 12276; Exit code: 0 12276 10:52:08:183
      Thread exit ID: 12284; Exit code: 0 12284 10:52:08:183
      Module loaded: C:\WINDOWS\ime\SPTIP.dll; Base address: 0x5C2C0000 Size: 250368 Version: 5.1.2600.5512 7956 10:52:08:183
      Module loaded: C:\WINDOWS\ime\SPGRMR.dll; Base address: 0x01C60000 Size: 62976 Version: 5.1.2600.5512 7956 10:52:08:198
      Module loaded: C:\Program Files\Common Files\Microsoft Shared\Ink\SKCHUI.DLL; Base address: 0x0AA30000 Size: 364607 Version: 1.0.1038.0 7956 10:52:08:198
      Thread create ID: 11548 11548 10:52:08:198
      Thread exit ID: 11548; Exit code: 0 11548 10:52:08:261
      Thread create ID: 1096 1096 10:52:08:573
      Thread exit ID: 1096; Exit code: 0 1096 10:52:08:636
      Thread exit ID: 10232; Exit code: 0 10232 10:52:16:495
      Thread create ID: 12072 12072 10:52:28:074
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\aqScriptDebugger.dll; Base address: 0x12700000 Size: 111928 Version: 7.52.678.7 7956 10:52:28:496
      Module loaded: C:\WINDOWS\system32\msdbg2.dll; Base address: 0x3F0E0000 Size: 265720 Version: 9.0.30729.1 7956 10:52:28:589
      Thread create ID: 12104 12104 10:52:28:699
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\Extensions\tcEventControl.ocx; Base address: 0x0BC50000 Size: 357688 Version: 7.52.678.7 5592 10:52:28:824
      Thread create ID: 12108 12108 10:52:28:949
      Module loaded: C:\Program Files\Common Files\Microsoft Shared\VS7Debug\pdm.dll; Base address: 0x54B20000 Size: 249344 Version: 8.0.50727.762 8592 10:52:29:011
      Thread create ID: 12112 12112 10:52:29:011
    + First chance exception 0x80040155 Unknown exception occurred at 0x7C812AFB 7956 10:52:29:136
        0x7C812AFB RaiseException + 0x52 in kernel32.dll 7956  
        0x77EA0462 RpcRaiseException + 0x34 in rpcrt4.dll 7956  
        0x77EB0F62 RpcErrorStartEnumeration + 0xC20D in rpcrt4.dll 7956  
        0x77E8E852 NdrFixedArrayUnmarshall + 0x5BB in rpcrt4.dll 7956  
        0x77E7AD3D NdrPointerMarshall + 0x30 in rpcrt4.dll 7956  
        0x77E78B14 I_RpcGetBuffer + 0xEB in rpcrt4.dll 7956  
        0x77EF463C NdrClientCall2 + 0x16C in rpcrt4.dll 7956  
        0x77EF4E42 NdrProxySendReceive + 0xCD in rpcrt4.dll 7956  
        0x77E8A83B RpcBindingSetObject + 0x4D in rpcrt4.dll 7956  
        0x1270B843 DisconnectExposedObjects + 0x85AB in aqScriptDebugger.dll 7956  
        0x1101E4CD Sdmain::TDelphiDebugger::SetProject + 0x35 in tcScripting.bpl 7956  
        0x1270F75E DisconnectExposedObjects + 0xC4C6 in aqScriptDebugger.dll 7956  
        0x1101EB70 Sdmain::ErrorFmt + 0xA0 in tcScripting.bpl 7956  
        0x1101EA3B Sdmain::AddProject + 0x3F in tcScripting.bpl 7956  
        0x1270C1DD DisconnectExposedObjects + 0x8F45 in aqScriptDebugger.dll 7956  
        0x1270D15C DisconnectExposedObjects + 0x9EC4 in aqScriptDebugger.dll 7956  
        0x1270D230 DisconnectExposedObjects + 0x9F98 in aqScriptDebugger.dll 7956  
        0x77E799F4 CheckVerificationTrailer + 0x70 in rpcrt4.dll 7956  
        0x77EF421A NdrStubCall2 + 0x215 in rpcrt4.dll 7956  
        0x77EF4BF3 CStdStubBuffer_Invoke + 0x82 in rpcrt4.dll 7956  
        0x77600C15 StgGetIFillLockBytesOnFile + 0xFC92 in ole32.dll 7956  
        0x77600BBF StgGetIFillLockBytesOnFile + 0xFC3C in ole32.dll 7956  
        0x7752AD31 CoRevokeClassObject + 0xA3E in ole32.dll 7956  
        0x7752AC56 CoRevokeClassObject + 0x963 in ole32.dll 7956  
        0x7752B771 DcomChannelSetHResult + 0x5BA in ole32.dll 7956  
        0x77600E1F StgGetIFillLockBytesOnFile + 0xFE9C in ole32.dll 7956  
        0x77602DF3 WdtpInterfacePointer_UserMarshal + 0x80E in ole32.dll 7956  
        0x77600DD6 StgGetIFillLockBytesOnFile + 0xFE53 in ole32.dll 7956  
        0x7752B7AB DcomChannelSetHResult + 0x5F4 in ole32.dll 7956  
        0x7752B5E1 DcomChannelSetHResult + 0x42A in ole32.dll 7956  
        0x7E418734 GetDC + 0x6D in user32.dll 7956  
        0x7E418816 GetDC + 0x14F in user32.dll 7956  
        0x7E4189CD GetWindowLongW + 0x127 in user32.dll 7956  
        0x7E4196C7 DispatchMessageA + 0xF in user32.dll 7956  
        0x103A8F20 Forms::TApplication::ProcessMessage + 0x88 in tcComponents.bpl 7956  
        0x117932D8 DisconnectExposedObjects + 0x8D390 in TestComplete.exe 7956  
        0x117936AD DisconnectExposedObjects + 0x8D765 in TestComplete.exe 7956  
        0x11795E12 DisconnectExposedObjects + 0x8FECA in TestComplete.exe 7956  
        0x7C817077 RegisterWaitForInputIdle + 0x49 in kernel32.dll 7956  
        0x7C817080 RegisterWaitForInputIdle + 0x52 in kernel32.dll 7956  
      Module loaded: C:\Program Files\Automated QA\TestComplete 7\Bin\aqVBScriptParser.dll; Base address: 0x0F490000 Size: 1230136 Version: 7.52.678.7 12104 10:52:36:574
      Thread exit ID: 8340; Exit code: 0 8340 10:53:07:168





    Thanks



    Dave
  • AlexeyKolosov's avatar
    AlexeyKolosov
    Staff
    14 years ago

    Hello David,





    It looks as if the problem is caused by your environment, which is corrupted in some way. To overcome the problem, please try following the steps below:

    1. Uninstall TestComplete.

    2. Remove the folder in which the tool was installed.

    3. Reboot the machine.

    4. Install the tool once again.

    5. Reinstall Microsoft Script Debugger using the link below:

    Microsoft Script Debugger.

    6. Check whether the problem can be reproduced and let me know your results.


  • d_dwyer's avatar
    d_dwyer
    Occasional Contributor
    14 years ago
    Allen



    That has worked!  Do you know why the error would have occurred?



    Thank you for the assistance.



    Dave
  • Dmitry_Nikolaev's avatar
    Dmitry_Nikolaev
    Staff
    14 years ago

    Hello David,





    I'm glad to hear that the solution has helped you. This problem can occur due to different reasons. You can find descriptions of some related situations in this article.
  • mesg2anil's avatar
    mesg2anil
    Regular Contributor
    13 years ago
    Hi Allen,



    I'm facing similar issue with tcCore.dll file. I'm attaching the screenshot for your reference.

    I'm using lisenced TestComplete and we have annual maintenance still active. I sent an email to Angela Field regarding this issue; I got a reply saying the issue is forwarded to support team.



    Mean while I thought I will look for solution in the forum for what could be the reason for this issue. I found your comments. As I'm using lisenced TC, if I uninstall and reinstall, does the lisence get expired or will be lost?



    Please suggest!
  • AlexeyKolosov's avatar
    AlexeyKolosov
    Staff
    13 years ago

    Hello Anil,





    As far as I know, our Support Team works with you on the error. We will contact you via e-mail.





    Note that each license is hosted by our licensing system. You can uninstall or repair TestComplete without affecting your license.


  • sbkeenan's avatar
    sbkeenan
    Frequent Contributor
    7 years ago

    Hi Dave

     

    I've just had a similar experience with TestComplete in that the application loaded and ran perfectly, except it didn't execute any scripts.  Even after completely uninstalling and re-installing (several times), the scripts wouldn't execute.  Turns out that we recently installed new anti-virus software to deal with the current RansomWare threats, so after disabling the anti-virus and re-installing TestComplete, everything worked.  It might be wort trying it if you have to wait for 3 weeks!!

     

    Regards

    Stephen.