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RUN BROWSER(Internet Explorer) is not available in TestComplete v14.71.275.7 x64

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Harold
New Contributor
‎01-14-2021 07:06 PM
‎01-14-2021 07:06 PM

RUN BROWSER(Internet Explorer) is not available in TestComplete v14.71.275.7 x64

Currently I am using TestComplete v14.71.275.7 x64 to create my automated web test cases, but I notice that RUN BROWSER(Internet Explorer) become suddenly unavailable and I don't know what happen.

Initially upon installation of the testcomplete I don't have this issue. 

Harold_0-1610679845069.png

Do you have a fix for this one? 

Thanks in advance. 

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AlexKaras
Community Hero
Community Hero
‎01-15-2021 05:28 AM
‎01-15-2021 05:28 AM

Re: RUN BROWSER(Internet Explorer) is not available in TestComplete v14.71.275.7 x64

Hi,

 

As per documentation, Run Browser operation requires Web module license which you seems do not have.

 

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
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and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
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tphillips
Community Leader
Community Leader
‎01-15-2021 01:53 AM
‎01-15-2021 01:53 AM

Re: RUN BROWSER(Internet Explorer) is not available in TestComplete v14.71.275.7 x64

What is the latest update of Windows are you running? Is Internet Explorer turned on in the Windows features?


--------------------
QA Systems Architect
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AlexKaras
Community Hero
Community Hero
‎01-15-2021 05:28 AM
‎01-15-2021 05:28 AM

Re: RUN BROWSER(Internet Explorer) is not available in TestComplete v14.71.275.7 x64

Hi,

 

As per documentation, Run Browser operation requires Web module license which you seems do not have.

 

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================

View solution in original post

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Harold
New Contributor
‎01-19-2021 06:05 AM
‎01-19-2021 06:05 AM

Re: RUN BROWSER(Internet Explorer) is not available in TestComplete v14.71.275.7 x64

I am using windows 10 and Internet Explorer is turn on in the settings. 

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Harold
New Contributor
‎01-19-2021 06:13 AM
‎01-19-2021 06:13 AM

Re: RUN BROWSER(Internet Explorer) is not available in TestComplete v14.71.275.7 x64

Thanks to telling me this. I found out that I am not getting Web module license that we have. 
I'll connect with our license admin about this.. 
Thanks for noticing. 🙂

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