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Getting "An internal error occurred while running the Google Chrome browser." randomly

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whuang
Frequent Contributor
‎02-23-2021 08:17 AM
‎02-23-2021 08:17 AM

Getting "An internal error occurred while running the Google Chrome browser." randomly

Hi there,

 

I was running test on Chrome, and I was getting error "An internal error occurred while running the Google Chrome browser." from time to time. With the exact same test script, for the most of time it worked just fine, but sometimes it throw this error, sometime occurred at the beginning of the test, sometime occurred in the middle of a test. Does anyone know how I can fix this issue?

2.PNG

Thanks in advance

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5 REPLIES 5
Marsha_R
Community Hero
Community Hero
‎02-23-2021 08:21 AM
‎02-23-2021 08:21 AM

Re: Getting "An internal error occurred while running the Google Chrome browser." randomly

What Chrome version and what TestComplete version are you running?  Do you perhaps need a patch from here?

https://support.smartbear.com/testcomplete/downloads/chrome-patches/

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whuang
Frequent Contributor
‎02-23-2021 08:28 AM
‎02-23-2021 08:28 AM

Re: Getting "An internal error occurred while running the Google Chrome browser." randomly

My TC version is 14.50.943.7 x64, and my Chrome is 88.0.4324.182 (Official Build) (64-bit)

It looks like there is no patch provided since TC version 14.20

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AlexKaras
Community Hero
Community Hero
‎02-24-2021 10:35 AM
‎02-24-2021 10:35 AM

Re: Getting "An internal error occurred while running the Google Chrome browser." randomly

Hi,

 

Why not to update TC to the (latest) version that supports your version of Chrome?

 

Regards,
  /Alex [Community Hero]
____
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and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
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whuang
Frequent Contributor
‎02-25-2021 07:52 AM
‎02-25-2021 07:52 AM

Re: Getting "An internal error occurred while running the Google Chrome browser." randomly

I will try that. Thanks!

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whuang
Frequent Contributor
‎02-26-2021 07:18 AM
‎02-26-2021 07:18 AM

Re: Getting "An internal error occurred while running the Google Chrome browser." randomly

I updated my TC to the latest version, but the error still happen. Any idea?

Capture.PNG

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