Forum Discussion

whuang's avatar
whuang
Regular Contributor
4 years ago

Getting "An internal error occurred while running the Google Chrome browser." randomly

Hi there,   I was running test on Chrome, and I was getting error "An internal error occurred while running the Google Chrome browser." from time to time. With the exact same test script, for the m...
  • sonya_m's avatar
    sonya_m
    4 years ago

    Hi whuang ! I see that you are working with our support engineers in case 00470325, but, unfortunately, there's no stable reproduction of the issue. If you manage to reproduce it, please update our support engineers, they will be happy to provide you with a solution!

whuang's avatar
whuang
Regular Contributor
4 years ago

My TC version is 14.50.943.7 x64, and my Chrome is 88.0.4324.182 (Official Build) (64-bit)

It looks like there is no patch provided since TC version 14.20

  • AlexKaras's avatar
    AlexKaras
    Champion Level 3
    4 years ago

    Hi,

     

    Why not to update TC to the (latest) version that supports your version of Chrome?

     

    • whuang's avatar
      whuang
      Regular Contributor
      4 years ago

      I will try that. Thanks!

    • whuang's avatar
      whuang
      Regular Contributor
      4 years ago

      I updated my TC to the latest version, but the error still happen. Any idea?

      • sonya_m's avatar
        sonya_m
        SmartBear Alumni (Retired)
        4 years ago

        Hi whuang ! I see that you are working with our support engineers in case 00470325, but, unfortunately, there's no stable reproduction of the issue. If you manage to reproduce it, please update our support engineers, they will be happy to provide you with a solution!