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Unable to shut down ReadyAPI 2.6.0

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Occasional Contributor

Unable to shut down ReadyAPI 2.6.0

Hi,

I have a problem with exiting ReadyAPI 2.6.0. Problem occures last few days (have no idea why). If i try to shut down application, message "Exit ReadyAPI? Yes/No" pop up. After selection Yes, application still running and is able to run really long time (whole night). In application is not open anny project. I am able to shut down application only by task manager.

Some ideas what should be wrong? 

Edit: "Exit without saving" is working well. But if i want to exit application correctly, it is not working.

 

Thank you for your help! 

3 REPLIES 3
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Community Manager

Re: Unable to shut down ReadyAPI 2.6.0

Hi LeMi,

 

That's strange. Does the load to CPU grow? You can test it in Task Manager. 

Perhaps, many other processes are being run at the same time.

 

It's worth terminating all other process or rebooting the PC.

---------
Tanya Gorbunova
SmartBear Community Manager

Learn SmartBear products in a fun and easy way and prove your knowledge!
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Occasional Contributor

Re: Unable to shut down ReadyAPI 2.6.0

Thank you for response.

Everything in task manager looks normal. Terminating other process and reboot do not help. 

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Community Manager

Re: Unable to shut down ReadyAPI 2.6.0

In this case, I suggest that you contact our Support Team to investigate this issue. You can reach out to them here:

http://support.smartbear.com/message/?prod=ReadyAPI

---------
Tanya Gorbunova
SmartBear Community Manager

Learn SmartBear products in a fun and easy way and prove your knowledge!
>>Participate in the TechCorner Challenge today
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