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jkrolczy's avatar
jkrolczy
Super Contributor
2 years ago
Solved

ReadyAPI: SLM: On-Prem License Manager: ReadyAPI Pro Unable to get Floating License

Checking to see if others have come across this issue:

 

Following the new SLM process for migrating my ReadyAPI Pro from Protection LS to the new On-Prem License Manager 1.3.0,

 

On-Prem License Manager installed on a MS Windows Server 2019

I have successfully exported the license from https://manage.smartbear.com/ to my http://localhost:40892/ side.

 

I have 1 floating license.

 

I have set the http://localhost:40892/  settings: General for 'Access for Everyone'

One my Hyper-V where ReadyAPI Pro 3.30.0 (not sure if I need to upgrade?) is installed,

On the 'Install License' popup,
I select 'License from server'
set the textbox to a format as such:  https://##.##.###.###:40892
Click 'Finish' button
A popup appears and searches for a bit and then stops.
License is not found and unable to proceed using ReadyAPI Pro.

ReadyAPI log provides the following message:

2023-07-05 14:46:45,431 WARN [InstallLicenseWizard] Failed to install the ReadyAPI Virtualization license.
Failed to connect to the license server. Check the specified IP address, port number, and firewall settings. Make sure you have Protection! License Server 5.1.5 or higher.

https://support.smartbear.com/readyapi/docs/general-info/licensing/id-based/private-networks/index.html

I am able to ping my On-Prem License Manager from my ReadyAPI VM.

I am able to ping my ReadyAPI VM from my On-Prem License Manager.

 

System Requirements mention OpenJDK 11 ?   I do not have this installed on the On-Prem License Manager.
Not sure if that is stilled needed or not ?


I am missing some small item here to get this working ðŸ¤”