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Error when I try to install SoapUI

New Contributor

Error when I try to install SoapUI

Hi!

I keep getting an error when I try to install SoupUI. It says:

An internal error occurred (error code: 34)
Log: C:\Users\John Smith\AppData\Local\Temp\i4j_nlog_11

One additional piece of information, I don't see any folder called AppData under the John Smith user directory. I don't know if that makes a difference. Thank you!!!
10 REPLIES
Community Hero

Re: Error when I try to install SoapUI

Not sure probably that might be used by installer and write some data temporarily.
What version of soapui you were trying?
Are you using right installer as per your os architechture(data bit length)? what is the os?
Have you checked in the system event logs to see what is causing this?
Hope the download is not corrupted. May be try downloading again if the problem persists with existing installer you have.

Here is the windows error codes and messages
http://en.kioskea.net/faq/2347-error-codes-in-windows

Re: Error when I try to install SoapUI

Yep, looks like an installer error (install4j). Found a similar issue in LoadUI (http://www.loadui.org/forum/viewtopic.php?t=17700)

As there, try to download a new distribution.

Michael Giller
SmartBear Software
New Contributor

Re: Error when I try to install SoapUI

Oh, good, I'm glad you found a solution! But what do you mean "download a new distribution"? Please, please explain. Thanks again!
New Contributor

Re: Error when I try to install SoapUI

SmartBear Support wrote:
Yep, looks like an installer error (install4j). Found a similar issue in LoadUI (http://www.loadui.org/forum/viewtopic.php?t=17700)

As there, try to download a new distribution.

Michael Giller
SmartBear Software



Hey, thanks so much for your post! I went to the link and read it but I didn't really understand. I am trying to download Soupui so I can learn it at home for my job (I had the Pro version on my home computer but it expired). Is there a simple way I can get this software so I can practice and learn how to use it at home? Time is a factor. Thank you a million times for all your time and help!

Re: Error when I try to install SoapUI

You can download SoapUI open source here: http://sourceforge.net/projects/soapui/

or the SoapUI Pro version here: http://www.soapui.org/Downloads/latest-release.html (This will require a valid license for activation).

Thanks,
Michael Giller
SmartBear Software
New Contributor

Re: Error when I try to install SoapUI

I just wanted to drop you a line and say that I downloaded it and it's working great! Thanks so much!
-vineet
Community Hero

Re: Error when I try to install SoapUI

Glad to know and thank you for taking time to say issue is resolved.
Not applicable

Re: Error when I try to install SoapUI

I have the same described error with 4.6.4 and 4.6.3 - just downloaded from sourceforge (x64 and x32 - both the same).

i now use 4.5.1. but am not happy with that.

what could be the issue?

regards

etienne
Moderator

Re: Error when I try to install SoapUI

Hi,

Assuming you are using windows, when you try to install SoapUI are you installing as an administrator?
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