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SoapUI 5.7 suddenly not opening in Windows 10

ccsullivan
New Contributor

SoapUI 5.7 suddenly not opening in Windows 10

SoapUI 5.7 has been running on Windows 10 enterprise without issue; today will not open - gets stuck at splash screen.

Restarted laptop - same issue

Uninstalled and re-installed - same issue

Downloaded fresh exe from website and reinstalled - same issue.

Please Help!

4 REPLIES 4
helenem
New Contributor

I'm having the same issue, have to uninstall and reinstall every day.  It only started happening last week:  

 

Reading the dump file I'm seeing these errors:

ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION}  Breakpoint  A breakpoint has been reached.

FAILURE_BUCKET_ID:  BREAKPOINT_80000003_SoapUI-5.7.0.exe!Unknown

ccsullivan
New Contributor

Update: The issue may be related to updates / virus protection software. My issue resolved itself for a week after routine updates were installed by my organization,  but is back now.  I found this solution posted by another user - having my IT team look into it for me as well.

https://community.smartbear.com/t5/SoapUI-Open-Source-Questions/Another-start-up-issue-stuck-in-spla...

 

I am having the same issue. It suddenly stopped working this morning .

Opens the splash screen and then it stays there forever.

 

Any luck resolving the issue? Is it antivirus software/ updates that is causing the issue?

 

Kindly share any further details you may have.

helenem
New Contributor

I am still having the same issue here where SoapUI opens the splash screen and it stays like that.  I have to uninstall/reinstall then restart computer and only then will it work.  I have seen the comment on another thread where security permission where change however I am not permitted to do that in my organisation.  Is there a feasible fix for this issue?

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