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ccsullivan
New Contributor
Update: The issue may be related to updates / virus protection software. My issue resolved itself for a week after routine updates were installed by my organization, but is back now. I found this solution posted by another user - having my IT team look into it for me as well.
mpuranik
2 years agoNew Contributor
I am having the same issue. It suddenly stopped working this morning .
Opens the splash screen and then it stays there forever.
Any luck resolving the issue? Is it antivirus software/ updates that is causing the issue?
Kindly share any further details you may have.
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