ReadyAPI 3.3.2 - it doesn't close (waiting for 30 minutes now)
I searched the community and found similar problems but no applicable solutions.
What is happening:
- i start ReadyAPI and open a few projects (on my local drive and on some network location)
- without changing anything i close ReadAPI
- ReadyAPI doesn't close
- during this closing process i cannot click on anything in ReadyAPI. so it looks as if it is trying to close.
Last week, when i was waiting for ReadyAPI to close, i cancelled ReadyAPI via TaskManager of Windows and that resulted in projects i couldn't open anymore in ReadyAPI.
What to do?
EDIT: this message states the same problem. I will try the solution given there:
Solved! Go to Solution.
@MRutten : I would suggest you to contact smartbear support team for this, they can resolve this issue on following link:
Meanwhile you can create a backup copy of your existing workspace.
Click "Accept as Solution" if my answer has helped,
Remember to give "Kudos" 🙂 ↓↓↓↓↓
Thanks and Regards,
Thank you for looking into this, Himanshu!
@MRutten Could you let me know if you created a support case? I wasn't able to locate it in our database. Please let the community know the final results of the investigation! Thank you!
Community and Education Specialist
I created a support case.
The projects that were on a network drive were causing the long closing time.
This was the answer of support and what solved my problem:
"In this case, I suggest that you uncheck the "Preference/UI/Normalize line-break" option in ReadyAPI. After this, save your projects to the network drive.