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Cannot Import Project

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Gaya123
Occasional Contributor

Cannot Import Project

Projects- When I click File --> Import Project , Ready API 3.10.0 tool doesn't show the file dialog box to select the available project

11 REPLIES 11
mattb
Staff

Does this issue still persist?  Or was it resolved 

Sometimes the file dialog hides behind the ReadyAPI console.

richie
Community Hero

Im running v3.10 and the 'Select Project File' dialog launches fine on mine

Ta

Rich
if this helped answer the post, could you please mark it as 'solved'? Also if you consider whether the title of your post is relevant? Perhaps if the post is solved, it might make sense to update the Subject header field of the post to something more descriptive? This will help people when searching for problems. Ta
Gaya123
Occasional Contributor

Issue still persist. Can you do support on this?

Thanks & Regards,
Gayathri
Gaya123
Occasional Contributor

Still the issue exists. Actually I installed Ready API 3.9.2 with Admin credentials, then updated the latest version using my credentials. So it installed two instances of Ready API on same machine. And then I uninstalled the old version with the help of admin but then also I couldn't import the project .
endrju
New Contributor

I have exactly same problem, SmartBear support, please assist.

 

@Gaya123 are you working on Local Machine or Virtual Machine?

I would recommend creating a support ticket to start, I will try to find a solution in parallel. 

https://support.smartbear.com/readyapi/message/ 

endrju
New Contributor

@mattb have done that already, Case #00493668.

Thanks

Gaya123
Occasional Contributor

I am working on local machine
Gaya123
Occasional Contributor

Hi,

I have raised the support incident Case : 00493808

Thanks
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