Forum Discussion

Gaya123's avatar
Gaya123
Occasional Contributor
4 years ago

Cannot Import Project

Projects- When I click File --> Import Project , Ready API 3.10.0 tool doesn't show the file dialog box to select the available project
  • sonya_m's avatar
    sonya_m
    4 years ago

    Looks like the case was resolved successfully for you Gaya123 !

     

    Let me quote our support engineer on this:

     

    >>

    The exception you encountered is a generic issue that some users face during the ReadyAPI exploitation. The possible causes of the issue are described here: link [https://support.smartbear.com/readyapi/faq/some-java-specific-os-environment-variables-cause/]. Considering that you confirmed the use of HP UFT software, there is a high possibility that it's caused by specific OS environments.
    We recommend removing these variables and trying without them. You can always set them back later.

    <<

mattb's avatar
mattb
Staff

Does this issue still persist?  Or was it resolved 

Sometimes the file dialog hides behind the ReadyAPI console.

Gaya123's avatar
Gaya123
Occasional Contributor
4 years ago
Still the issue exists. Actually I installed Ready API 3.9.2 with Admin credentials, then updated the latest version using my credentials. So it installed two instances of Ready API on same machine. And then I uninstalled the old version with the help of admin but then also I couldn't import the project .