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collaborator running but no splash page

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collaborator running but no splash page

While the service is able to start and status shows it's running the URL splash page is does not come up and sits at  'waiting for ccollab'.


[root@voyager ccollab_server]# ./ccollab-server status
ccollab-server is running.
[root@voyager ccollab_server]# ./ccollab-server run
Nov 04, 2020 3:44:08 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Server version: Apache Tomcat/8.5.24

INFO: JVM Vendor: Oracle Corporation
Nov 04, 2020 3:44:08 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: CATALINA_BASE: /common/ccollab_server/tomcat
Nov 04, 2020 3:44:08 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: CATALINA_HOME: /common/ccollab_server/tomcat

Nov 04, 2020 3:44:08 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Di4jv=0
Nov 04, 2020 3:44:08 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Di4j.vpt=true
Nov 04, 2020 3:44:08 PM org.apache.catalina.core.AprLifecycleListener lifecycleEvent
INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: [/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib]
Nov 04, 2020 3:44:08 PM org.apache.coyote.AbstractProtocol init
INFO: Initializing ProtocolHandler ["http-nio-8080"]
Nov 04, 2020 3:44:08 PM org.apache.catalina.core.StandardService initInternal
SEVERE: Failed to initialize connector [Connector[HTTP/1.1-8080]]

Caused by: org.apache.catalina.LifecycleException: Protocol handler initialization failed
at org.apache.catalina.connector.Connector.initInternal(Connector.java:995)
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:107)
... 17 more
Caused by: java.net.BindException: Address already in use
at sun.nio.ch.Net.bind0(Native Method)
at sun.nio.ch.Net.bind(Net.java:433)
at sun.nio.ch.Net.bind(Net.java:425)
at sun.nio.ch.ServerSocketChannelImpl.bind(ServerSocketChannelImpl.java:220)
at sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAdaptor.java:85)
at org.apache.tomcat.util.net.NioEndpoint.bind(NioEndpoint.java:210)
at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:1082)
at org.apache.tomcat.util.net.AbstractJsseEndpoint.init(AbstractJsseEndpoint.java:267)
at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:581)
at org.apache.coyote.http11.AbstractHttp11Protocol.init(AbstractHttp11Protocol.java:66)
at org.apache.catalina.connector.Connector.initInternal(Connector.java:993)
... 18 more

Nov 04, 2020 3:44:08 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 836 ms
Nov 04, 2020 3:44:08 PM org.apache.catalina.core.StandardService startInternal
INFO: Starting service [Catalina]
Nov 04, 2020 3:44:08 PM org.apache.catalina.core.StandardEngine startInternal
INFO: Starting Servlet Engine: Apache Tomcat/8.5.24
Nov 04, 2020 3:44:08 PM org.apache.catalina.startup.HostConfig deployDescriptor
INFO: Deploying configuration descriptor [/common/ccollab_server/tomcat/conf/Catalina/localhost/ROOT.xml]
Nov 04, 2020 3:44:45 PM org.apache.tomcat.jdbc.pool.ConnectionPool init
SEVERE: Unable to create initial connections of pool.
java.sql.SQLException: Database lock acquisition failure: lockFile: org.hsqldb.persist.LockFile@263b0255[file =/common/ccollab_server/tomcat/database.lck, exists=true, locked=false, valid=false, ] method: checkHeartbeat read: 2020-11-04 21:44:44 heartbeat - read: -4876 ms.

Nov 04, 2020 3:44:46 PM org.apache.jasper.servlet.TldScanner scanJars
INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
System property [org.owasp.esapi.opsteam] is not set
System property [org.owasp.esapi.devteam] is not set
Attempting to load ESAPI.properties via file I/O.
Attempting to load ESAPI.properties as resource file via file I/O.
Not found in 'org.owasp.esapi.resources' directory or file not readable: /common/ccollab_server/tomcat/ESAPI.properties
Not found in SystemResource Directory/resourceDirectory: .esapi/ESAPI.properties
Not found in 'user.home' (/root) directory: /root/esapi/ESAPI.properties
Loading ESAPI.properties via file I/O failed. Exception was: java.io.FileNotFoundException
Attempting to load ESAPI.properties via the classpath.
SUCCESSFULLY LOADED ESAPI.properties via the CLASSPATH from '/ (root)' using current thread context class loader!
SecurityConfiguration for Validator.ConfigurationFile.MultiValued not found in ESAPI.properties. Using default: false
SecurityConfiguration for Validator.ConfigurationFile not found in ESAPI.properties. Using default: validation.properties
Attempting to load validation.properties via file I/O.
Attempting to load validation.properties as resource file via file I/O.
Not found in 'org.owasp.esapi.resources' directory or file not readable: /common/ccollab_server/tomcat/validation.properties
Not found in SystemResource Directory/resourceDirectory: .esapi/validation.properties
Not found in 'user.home' (/root) directory: /root/esapi/validation.properties
Loading validation.properties via file I/O failed.
Attempting to load validation.properties via the classpath.
validation.properties could not be loaded by any means. fail. Exception was: java.lang.IllegalArgumentException: Failed to load ESAPI.properties as a classloader resource.
SecurityConfiguration for ESAPI.printProperties not found in ESAPI.properties. Using default: false
SecurityConfiguration for Encryptor.CipherTransformation not found in ESAPI.properties. Using default: AES/CBC/PKCS5Padding
SecurityConfiguration for Logger.ApplicationName not found in ESAPI.properties. Using default: DefaultName
Nov 04, 2020 3:45:02 PM org.apache.tomcat.jdbc.pool.ConnectionPool init
SEVERE: Unable to create initial connections of pool.
java.sql.SQLException: Database lock acquisition failure: lockFile: org.hsqldb.persist.LockFile@263b0255[file =/common/ccollab_server/tomcat/database.lck, exists=true, locked=false, valid=false, ] method: checkHeartbeat read: 2020-11-04 21:45:01 heartbeat - read: -1327 ms.
at org.hsqldb.jdbc.JDBCUtil.sqlException(Unknown Source)
at org.hsqldb.jdbc.JDBCUtil.sqlException(Unknown Source)
at org.hsqldb.jdbc.JDBCConnection.<init>(Unknown Source)
at org.hsqldb.jdbc.JDBCDriver.getConnection(Unknown Source)
at org.hsqldb.jdbc.JDBCDriver.connect(Unknown Source)
at org.apache.tomcat.jdbc.pool.PooledConnection.connectUsingDriver(PooledConnection.java:310)
at org.apache.tomcat.jdbc.pool.PooledConnection.connect(PooledConnection.java:203)
at org.apache.tomcat.jdbc.pool.ConnectionPool.createConnection(ConnectionPool.java:735)
at org.apache.tomcat.jdbc.pool.ConnectionPool.borrowConnection(ConnectionPool.java:667)
at org.apache.tomcat.jdbc.pool.ConnectionPool.init(ConnectionPool.java:482)
at org.apache.tomcat.jdbc.pool.ConnectionPool.<init>(ConnectionPool.java:154)
at org.apache.tomcat.jdbc.pool.DataSourceProxy.pCreatePool(DataSourceProxy.java:118)
at org.apache.tomcat.jdbc.pool.DataSourceProxy.createPool(DataSourceProxy.java:107)
at org.apache.tomcat.jdbc.pool.DataSourceFactory.createDataSource(DataSourceFactory.java:560)
at org.apache.tomcat.jdbc.pool.DataSourceFactory.getObjectInstance(DataSourceFactory.java:244)
at org.apache.naming.factory.FactoryBase.getObjectInstance(FactoryBase.java:94)
at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.java:321)
at org.apache.naming.NamingContext.lookup(NamingContext.java:839)
at org.apache.naming.NamingContext.lookup(NamingContext.java:159)
at org.apache.naming.NamingContext.lookup(NamingContext.java:827)

Caused by: org.hsqldb.HsqlException: Database lock acquisition failure: lockFile: org.hsqldb.persist.LockFile@263b0255[file =/common/ccollab_server/tomcat/database.lck, exists=true, locked=false, valid=false, ] method: checkHeartbeat read: 2020-11-04 21:45:01 heartbeat - read: -1327 ms.
at org.hsqldb.error.Error.error(Unknown Source)
at org.hsqldb.error.Error.error(Unknown Source)
at org.hsqldb.persist.LockFile.newLockFileLock(Unknown Source)
at org.hsqldb.persist.Logger.acquireLock(Unknown Source)
at org.hsqldb.persist.Logger.open(Unknown Source)
at org.hsqldb.Database.reopen(Unknown Source)
at org.hsqldb.Database.open(Unknown Source)
at org.hsqldb.DatabaseManager.getDatabase(Unknown Source)
at org.hsqldb.DatabaseManager.newSession(Unknown Source)
... 38 more

Nov 04, 2020 3:45:02 PM org.apache.naming.NamingContext lookup
WARNING: Unexpected exception resolving reference
java.sql.SQLException: Database lock acquisition failure: lockFile: org.hsqldb.persist.LockFile@263b0255[file =/common/ccollab_server/tomcat/database.lck, exists=true, locked=false, valid=false, ] method: checkHeartbeat read: 2020-11-04 21:45:01 heartbeat - read: -1327 ms.
at org.hsqldb.jdbc.JDBCUtil.sqlException(Unknown Source)
at org.hsqldb.jdbc.JDBCUtil.sqlException(Unknown Source)
at org.hsqldb.jdbc.JDBCConnection.<init>(Unknown Source)
at org.hsqldb.jdbc.JDBCDriver.getConnection(Unknown Source)
at org.hsqldb.jdbc.JDBCDriver.connect(Unknown Source)
at org.apache.tomcat.jdbc.pool.PooledConnection.connectUsingDriver(PooledConnection.java:310)
at org.apache.tomcat.jdbc.pool.PooledConnection.connect(PooledConnection.java:203)
at org.apache.tomcat.jdbc.pool.ConnectionPool.createConnection(ConnectionPool.java:735)
at org.apache.tomcat.jdbc.pool.ConnectionPool.borrowConnection(ConnectionPool.java:667)
at org.apache.tomcat.jdbc.pool.ConnectionPool.init(ConnectionPool.java:482)
at org.apache.tomcat.jdbc.pool.ConnectionPool.<init>(ConnectionPool.java:154)
at org.apache.tomcat.jdbc.pool.DataSourceProxy.pCreatePool(DataSourceProxy.java:118)
at org.apache.tomcat.jdbc.pool.DataSourceProxy.createPool(DataSourceProxy.java:107)
at org.apache.tomcat.jdbc.pool.DataSourceFactory.createDataSource(DataSourceFactory.java:560)
at org.apache.tomcat.jdbc.pool.DataSourceFactory.getObjectInstance(DataSourceFactory.java:244)
at org.apache.naming.factory.FactoryBase.getObjectInstance(FactoryBase.java:94)
at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.java:321)
at org.apache.naming.NamingContext.lookup(NamingContext.java:839)
at org.apache.naming.NamingContext.lookup(NamingContext.java:159)
at org.apache.naming.NamingContext.lookup(NamingContext.java:827)
at org.apache.naming.NamingContext.lookup(NamingContext.java:173)
at com.smartbear.ccollab.CollabReusable.getDatabaseConnection(CollabReusable.java:521)
at com.smartbear.ccollab.CollabReusable$1.createEngine(CollabReusable.java:267)
at com.smartbear.ccollab.datamodel.manager.EngineManagerTrivial.acquire(EngineManagerTrivial.java:26)
at com.smartbear.ccollab.CollabReusable.getEngine(CollabReusable.java:174)
at com.smartbear.ccollab.CodeCollaborator.start(CodeCollaborator.java:201)
at com.smartbear.ccollab.CollaboratorInitializationListener.contextInitialized(CollaboratorInitializationListener.java:85)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4745)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5207)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:752)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:728)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:734)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:629)
at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1839)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: org.hsqldb.HsqlException: Database lock acquisition failure: lockFile: org.hsqldb.persist.LockFile@263b0255[file =/common/ccollab_server/tomcat/database.lck, exists=true, locked=false, valid=false, ] method: checkHeartbeat read: 2020-11-04 21:45:01 heartbeat - read: -1327 ms.
at org.hsqldb.error.Error.error(Unknown Source)
at org.hsqldb.error.Error.error(Unknown Source)
at org.hsqldb.persist.LockFile.newLockFileLock(Unknown Source)
at org.hsqldb.persist.Logger.acquireLock(Unknown Source)
at org.hsqldb.persist.Logger.open(Unknown Source)
at org.hsqldb.Database.reopen(Unknown Source)
at org.hsqldb.Database.open(Unknown Source)
at org.hsqldb.DatabaseManager.getDatabase(Unknown Source)
at org.hsqldb.DatabaseManager.newSession(Unknown Source)
... 38 more

Nov 04, 2020 3:45:02 PM org.apache.catalina.core.StandardContext listenerStart
SEVERE: Exception sending context initialized event to listener instance of class [com.smartbear.ccollab.CollaboratorInitializationListener]

WARNING: Unexpected exception resolving reference
java.sql.SQLException: Database lock acquisition failure: lockFile: org.hsqldb.persist.LockFile@263b0255[file =/common/ccollab_server/tomcat/database.lck, exists=true, locked=false, valid=false, ] method:


at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4792)
at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5429)
at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:226)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:154)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:752)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:728)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:734)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:629)
at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1839)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: org.hsqldb.HsqlException: Database lock acquisition failure: lockFile: org.hsqldb.persist.LockFile@263b0255[file =/common/ccollab_server/tomcat/database.lck, exists=true, locked=false, valid=false, ] method: checkHeartbeat read: 2020-11-04 21:45:11 heartbeat - read: -1856 ms.
at org.hsqldb.error.Error.error(Unknown Source)
at org.hsqldb.error.Error.error(Unknown Source)
at org.hsqldb.persist.LockFile.newLockFileLock(Unknown Source)
at org.hsqldb.persist.Logger.acquireLock(Unknown Source)
at org.hsqldb.persist.Logger.open(Unknown Source)
at org.hsqldb.Database.reopen(Unknown Source)
at org.hsqldb.Database.open(Unknown Source)
at org.hsqldb.DatabaseManager.getDatabase(Unknown Source)
at org.hsqldb.DatabaseManager.newSession(Unknown Source)
... 37 more

Nov 04, 2020 3:45:13 PM org.apache.catalina.core.StandardContext listenerStop
SEVERE: Exception sending context destroyed event to listener instance of class [com.smartbear.ccollab.CollaboratorInitializationListener]
java.lang.NullPointerException: key can't be null
at java.lang.System.checkKey(System.java:840)
at java.lang.System.getProperty(System.java:752)
at com.smartbear.util.SmartBearUtils.incrementSystemPropertyCounter(SmartBearUtils.java:615)
at com.smartbear.ccollab.CollaboratorInitializationListener.contextDestroyed(CollaboratorInitializationListener.java:230)
at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4792)
at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5429)
at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:226)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:154)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:752)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:728)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:734)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:629)
at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1839)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)

Nov 04, 2020 3:45:13 PM org.apache.catalina.loader.WebappClassLoaderBase clearReferencesJdbc
WARNING: The web application [ROOT] registered the JDBC driver [org.hsqldb.jdbc.JDBCDriver] but failed to unregister it when the web application was stopped. To prevent a memory leak, the JDBC Driver has been forcibly unregistered.
Nov 04, 2020 3:45:13 PM org.apache.catalina.startup.HostConfig deployDescriptor
INFO: Deployment of configuration descriptor [/common/ccollab_server/tomcat/conf/Catalina/localhost/ROOT.xml] has finished in [64,182] ms
Nov 04, 2020 3:45:13 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 64264 ms:

 

Can anyone help please? Outside of the start/stop/force-reload/status commands Im not sure what to do here. Thanks.

 

 

Tags (1)
1 REPLY 1
Staff

Re: collaborator running but no splash page

Hello @lloyderhosen,

 

The Collaborator server instance can't initialize the protocol using the 8080 port since it is already used by another service or application. You can re-run the Collaborator installer and change the port number. Alternatively, you can change the port number directly in the connector element of the "installation directory"/tomcat/conf/server.xml file. 

Regards,
Oleg Beriashvili
Technical Support Engineer
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