I understand that currently there is no API available to integrate Alertsite with Service now..
The REST APIs are more of a pull mechanism;
Please check if there is any POST API solution available to integrate Alertsite with Service now, there by enabling real time transfer of data. It would be great to have that option as that would also help in building an integration with a service management tool which is widely used..
Looking forward to inputs and suggestions.
We recently upgraded our website, and it requires Firefox version 47 or greater to successfully run a recorded script using DejaClick. When I run it on AlertSite, however, it fails, and I found out that it's because you're still on version 24 of Firefox. We need the browsers upgraded to the latest version in order to successfully monitor transactions on our website.
Currently the user role choices are co-admin (modify access to everything), readonly (modify access to nothing), and reportonly (we never use).
This config is not very usable in an enterprise with multiple groups having different responsibilities. We would like to provide our users with self service capabilities without opening things up to the world.
I would like to be able to run a weekly scheduled report on our performance for the Last 30 Days, however currently Last 8 Days is the highest number of days available. Can an option be added to show the last 30 days on scheduled reports?
It would be really useful if you could extend your API to include control of Blackouts. The use case I am thinking of is to include a Blackout period in a build script so that when a build is being deployed by automated build system like Jenkins, we could include a call to the API to create/enable a blackout period, and then when the build is complete destroy or disable the blackout.
Other monitoring systems already have this capability, I was surprised to learn that Alertsite did not.
Currently when downloading a transaction from an account via DejaClick for local use, it can be hard to find a transaction depending on the naming convention used in a long list of monitor names. Adding a search option to find a specific monitor would help speed up re-recording and troubleshooting scripts.
In the new UI when reviewing a run there is no way to copy the URL that is part of the waterfall. this can only be done manually by standing on the URL and then copying is letter for letter. These URLs are many times very long.
This actually used to work and for some reason was stopped where you could click on the link and it would open the URL in a new browser window but again this has stopped working for some reason.
I would like to have centrally executed test on demand available regardless of the transaction type. This would mean that transactions that are hosted on an Insite appliance could be triggered from the new UI without the need to download the transaction and execute it. The transactions should be allowed to be triggered from within the UI by an authorized user and not require an additional login as the account that typically executes the transaction.
We intend to do most of our reporting via API-obtained data, we would prefer the API feature was enhanced to support multiple devices for SLA Detail. We would also like an API call for the SLA Summary report.
When running report in the UXM interface, there is not option to Select All for locations. Each location must be manually checked.
If I upload a Dejaclick recording (transaction) and it errors, everyone will get that error unless I quickly log in to the UI and setup a Notifier Group for that transaction. It would be nice to have an option in the Upload Recording screen to setup a Notifier Group so we can avoid everyone getting an alert by accident. Thanks
We have several groups who receiving Alertsite notifications, each of which performs different functions. All of us received an alert for an expiring SSL certificate (1/1/16) today. It's a minor tidbit, but it would be great to customize these types of alerts to only go to one group (mine for instance). As I understand it, right now these are part of an overall notification bucket so if you could separate that out it would be great.
Currently the only way to change node locations is on a monitor-by-monitor basis. If we wanted all of our transactions to run from a new node, we have to change them all manually. There should be a way to do this one time across all monitors.
REST API Call to query uptime or sla or report of Devices in a Group. This will be very helpful, in way that one can group devices together and then query the group only to get the devices under it and then get the uptime , sla , report of devices inside that particular group.This will be very helpful for users who have hundreds or thousands of devices and don't need to query each device or need to remember the names of the devices inside a group. So one can just query the group to get all the devices under it and then query each device withing that group to get the uptime or sla or report.
Please add this feature asap as this is very critical for the business to be able to group devices together and then be able to query groups using REST API's.
2 enhancements for Test On Demand
1) TOD from a specific site (regardless of if it is Primary or currently enabled.)
2) If TOD fails (due to keyword mismatch) the actual response is available. This is provided when a test fails and an alert is sent (an attachment in the email shows the actual received resp.)
Hello, The text below is from my post in the Alertsite forum which describes what I am looking for.
My question is, is there a way to list all URLs with errors from all data points of a performance report. Now let me explain
I created a device named siteA which is a script that hits 3 URLs on the web site. The past 250 runs have generated errors. So I create a performance report, selecting siteA, Detail, Graphs, Scatter Plot, Transaction Load Analysis, Fullpage Time Distribution, Status Summary, yesturday, location=Atlanta, data filters=off, go
When I look at the html report it shows every data point is red, meaning there was an error of some sort. I click on a data point, then I click on the waterfall icon, it usually shows, in red, an asset that had an error. I would like to get a list of all of those red URLs from every waterfall graph for every data point of the report. Is there a way to do that? If not I would have to click in each data point, then go into each waterfall graph, cut & paste the URL into a doc to get my list.
I am doing this to see if a service provider is falling down while delivering what they are supposed to be delivering.
Please consider allowing the SLA summary reports to be scheduled on a recurring quarterly/annual frequency. Currently, the SLA Summary Report for last quarter and last year allows a user to schedule for one time execution only (run frequency of once). Thank you.
Can we get hourly report for multiple test cases together.
For example, there are 5 scripts in my project and I need a graphical and detailed summary health check report for every 1 hour to my mail box. So that we can view the report without entering to dashboard or view. It will even decrease the user load on Alert site servers.