Originally posted by Hassan_Ballan on June 26, 2025
The error code 2147483647 from cmd.exe is a high-level indication that something went wrong during execution, but it’s not very specific by itself. This value could usually means:
An unhandled exception occurred in the application.
There’s a deeper issue like missing dependencies, incorrect path, or permissions.
Since your Azure DevOps (ADO) pipeline is failing specifically when launching TestComplete or TestExecute only after upgrading to 15.75 and your installation is valid, I can only suggest you attempt further isolation:
On your Hyper-Vs run TeswtComplete/TestExecute manually to validate operation and license access
In Console run the pipeline command line and check for any crash logs in “C:\ProgramData\SmartBear\TestExecute\Logs” and any error reported in “Event Viewer > Application Logs”
Beside that I suggest you revert back to 15.74 and report to SmartBear support by creating an incident.
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Can you then test the batch file, does it work? If no, then what does index.html and SummaryReport.xml show? If yes, run via your ADO pipeline - again, what does index.html and SummaryReport.xml show if it fails?
Since you have mentioned “Hyper V”, take note of the following
A Fixed User license cannot be used on physical computers that have Hyper-V enabled. To run TestComplete, you can use a Floating license, or you can disable Hyper-V
Originally posted by Michael_B on September 02, 2025
What a frustrating issue to be stuck on. I saw the same error today and it looked like a AV/security service was blocking a new file related to load testing. I fixed that and now it is working. Can you check to see if something is getting blocked? v15.77 came out today, maybe it will be better?